Admissions Representative - Outpatient Psychiatry

MaineHealth | Portland, ME

Posted Date 7/31/2020


Maine Behavioral Healthcare is dedicated to enhancing the health and quality of life for the people of Maine. Collectively, we offer a wide range of mental and behavioral health services to positively impact the emotional and mental health of children, adolescents and adults.

MaineHealth offers great perks and benefits!

•Generous Paid Time Off

•Health Insurance

•Supplemental Insurance such as Vision, Dental, Disability, etc.

•Tuition Reimbursement

•Retirement Plan

•Employee Discount and Wellness Programs

•Paid Parental Leave for Adoptive and Birth Parents

•Free Public Transit! We offer FREE bus trips to our employees traveling on the Greater Portland Metro (including BREEZ and HUSKY lines), South Portland Bus Service, and ShuttleBus-ZOOM. Our Commuter Choice program is designed to support employee transportation needs, reduce traffic congestion, and improve air quality in the greater Portland region.

Position Summary

The Admissions Representative pre-admits and admits all admissions to Maine Medical Center Department of Outpatient Psychiatry. Admissions serves as the important first contact for patients. This position is vital to covering the front desk and providing support to two outpatient clinics, Monday-Thursday. The Admissions Representative determines insurance coverage, eligibility, and performs required pre-authorization procedures. The Admissions Representative ensures the accuracy of the patient’s medical record number and accuracy of demographic, financial and insurance information to maintain the integrity of the billing system. The Admissions Representative registers clients and scheduled follow up visits, collects co-payments, and maintains releases of information.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

  • Education: High School diploma or equivalent preferred
  • License/Certifications: N/A
  • Experience: 1+ years in a customer service experience required. 6 months+ of receptionist experience in a health care setting preferred.
  • Knowledge of 3rd party insurance practices, managed care principles, as well as billing and regulatory requirements preferred
Geographic Region
Greater Portland/Casco Bay

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