The Phlebotomist serves patients by identifying the best method for retrieving specimens, preparing specimens for laboratory testing and performing screening procedures.
ESSENTIAL JOB FUNCTIONS
- Performs venous access procedures on infants, pediatrics, and adult patients using a standard needle and syringe, as well as a multi-tube needle holder.
- Performs capillary access procedures on infants, pediatrics, and adult patients whether for direct testing of the sample, or into a blood collection tube.
- Maintains ample stock of all phlebotomy supplies.
- Ensures the patient sample meets the specimen requirements for all tests collected, sufficient volume for testing, the correct collection tube used, ensuring proper dilution factor for anticoagulated specimens.
- Demonstrates proper specimen handling.
- Verifies patient identity using two-factor identification.
- Maintains safe, secure, and healthy work environment by following policies and procedures; complies with legal and federal regulations.
- Documents results and maintains accurate electronic health record.
- Maintains up to date knowledge of laboratory requisitioning for appropriate billing documentation.
- Accurately labels specimens with date, time and initials, etc.
- Collaborates with laboratory vendor to complete training and stay up to date on testing changes.
- Runs reports on orders management to ensure compliance with closing the loop of the orders.
- Participates in all safety program training, drills and education sessions AND may include assignment to an emergency response team.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
- Performs other duties as assigned.
- Highly organized, proactive, attentive to details and goal oriented
- Ability to work with large data sets with guidance from medically trained individuals
- Ability to identify problems, think logically – or creatively, and devise practical solutions
- Ability to prioritize and carry out work assignments independently and efficiently
- Excellent writing and oral presentation skills
- Working knowledge of computer software, including Outlook, PowerPoint, Word and especially Excel
- Desire to work as part of a multi-disciplinary team to improve patient’s health and wellness
- Strong interpersonal skills and effective telephone skills
- A commitment to the mission of HHC
- Displays compassionate leadership in dealing with direct reports
- Shows a high-level of confidentiality at all times
- Be committed to and uphold the mission of the Hometown Health Center.
- Behave in a professional manner and consistently demonstrate and promote the values of respect, honesty, and dignity for the patient, families, and all members of the healthcare team.
- Committed to the constant pursuit of excellence and teamwork in improving the care of the patient and families of Hometown Health Center and the Patient Centered Medical Home Neighborhood.
- Be punctual for scheduled work and use time appropriately.
- Perform duties in a conscientious, cooperative manner.
- Perform required amount of work in a timely fashion with a minimum of errors.
- Be neat and maintain a professional appearance.
- Maintain confidentiality and protect the Practice by abiding by laws and principles related to confidentiality; keeps information concerning Practice Operations, patients and employees confidential.
- This position requires compliance with Health Center’s compliance standards, including its Standards of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element considered as part of the Director of Program’s regular performance evaluation.
The physical requirements described here are representative of those that must be met by the Incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and operate a standard computer keyboard and mouse for prolonged periods of time, as well as talk and hear. The employee is occasionally required to stand and walk. The employee may occasionally lift and/or move up to 10 pounds. Vision requirements include: close vision, distance vision, depth perception, and the ability to adjust focus; position involves reading multiple handwriting styles.
The work environment characteristics described here are representative of those the incumbent encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed primarily in a clinical setting of a busy medical health center. This position requires long periods of VDT exposure with proper office ergonomic mechanics. Work may be repetitive and employee should alternate tasks to avoid injury.
QUALIFICATIONS NEEDED FOR POSITION
The following experience and skills are considered essential:
- Good organizational skills to handle multiple priorities while remaining professional and calm.
- Ability to work with many diverse people.
- Strong level of confidentiality due to the sensitivity of materials and information handled.
- Ability to work independently and be self-directed and flexible.
- Ability to prioritize.
- Ability to perform functions with minimal supervision.
- Ability to work at a high-volume level of accuracy.
The following education requirements are considered essential:
- Phlebotomy Certified with two years’ experience preferred.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.