CUSTOMER SERVICE REPRESENTATIVE

City of Portland | Portland, ME, United States

Posted Date 4/11/2025
Full job description

This is an exciting opportunity to join our Parking Division! This role will be responsible for greeting customers and providing directions and information to the public. The work will be done while handling constant two-way radio communications with field personnel and by answering multiple phone lines. Additionally, this role will issue permits, accept and reconcile cash, check and credit card payments while maintaining reports from the database, and performing data entry of parking tickets and permits.

Requirements:

Applications accepted until 04/25/2025.
Offers of employment are contingent upon the completion of a satisfactory criminal background check.

Salary & Benefits:

This is a union position, CEBA (Grade 10) - Salary range starting at $21.46/hr.

The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment. City benefits include:

If you have questions or need assistance with the application, please contact Human Resources at jobs@portlandmaine.gov or 207-874-8624.

The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity/affirmative action employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call 207-874-8624 or email hrinfo@portlandmaine.gov.

Type : INTERNAL & EXTERNAL

Group : CEBA

Job Family : ADMIN & SUPPORT SERVICES

Posting Start : 04/11/2025

Posting End : 04/25/2025

Salary21.46 Hour
Industry
Admin - Clerical | Government

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