Coordinator of First Year Experience

University of New England | Biddeford, ME

Posted Date 12/02/2019

The Coordinator of First Year Experience is the primary staff person responsible for the planning, implementation, and evaluation of the Nor’Easter First Year Experience (FYE) Program. The FYE program focuses on all first year students both resident and commuter, supporting their success and engagement. The Coordinator reports to the Assistant Dean of Students in Student Affairs and works in partnership with the Division of Student Support, Student Success offices, the College of Arts and Sciences, and the Westbrook College of Health Professions. This position will develop and present a wide-range of educational and social programs in collaboration with various campus constituencies and foster a team-based approach to first year student success with the express goal of increasing students’ retention and graduation rates.

This is a 12-month position which will require non-traditional hours including evenings or weekends.


  • Serves as the coordinator of first year co-curricular initiatives in concert with key UNE offices and staff including the key leaders of the College of Arts and Sciences and Westbrook College of Health Professions.
  • Develop, implement and assess a cohesive FYE co-curriculum that includes peer mentoring, living learning communities, and a wide variety of educational and social programming.
  • Develop the curriculum for, including materials and workshops, the ongoing training and education of FYE Living Learning Communities.
  • Coordinate the collaboration of Housing and Residential/Commuter Life, the Academic Advising Center, and various academic departments and offices in the facilitation and assessment of FYE Living Learning Communities.
  • Serve as a liaison to the College of Arts and Sciences First Year Seminar course and Westbrook College of Health Professions First Year Experience course providing support and resources as appropriate.
  • Oversees all aspects of the FYE Mentor Program, including the recruitment and training of student mentors, and the marketing and evaluation of the program.
  • Recruit, train, supervise, and evaluate a team of dynamic student staff.
  • Assists in the training of the first year area Resident Advisor team, and confer regularly with Area Coordinators on strategies to address trends student success concerns using a wide variety of tools and strategies.
  • Work in partnership with the Office of Student Engagement to plan and implement the Undergraduate New Student Orientation Program, and coordinate Welcome Week, Convocation, and Family and Friends Weekend programs.
  • Develop and update marketing materials and tools for the First Year Experience, including website content, brochures, posters, bulletin boards, and social media accounts.
  • Serves on various campus-wide, divisional and departmental committees.
  • Advise the First Year Class Council.
  • Assist in the planning and facilitation of the annual student leader hiring process.
  • Coordinate retention strategies and assists with the assessment of first year students using NSSE, SSI, and other appropriate survey instruments.
  • Collaborate in the creation of a comprehensive parent/family outreach strategy.
  • Understands and complies with OSHA’s blood borne pathogen standard (29 CFR 1910.1030) and chapter 8 of the University of New England Safety Manual.
  • Completes University new employee orientation and sexual harassment training within 30 days of the date of hire.
  • Understands and complies with the University of New England Safety Manual.
  • Performs other duties as assigned.


Master’s Degree in Education, College Student Personnel, Higher Education Administration, or related discipline preferred and 2-4 years of professional experience, with specific familiarity of First Year student issues and programming desired or a combination of education and experience from which comparable skills and knowledge are acquired.

  • Experience executing and evaluating retention initiatives with a focus on demonstrated learning outcomes preferred.
  • Demonstrated success planning and implementing programs for students in transition.
  • Strong organizational and managerial success.
  • Success in establishing relationships and fostering collaborative partnerships across the academy.
  • Ability to work evenings and weekends as required.
  • Technical skills, learning outcomes, and program assessment experience.
  • Proven record of successfully employing social media and marketing strategies to program implementation.
  • Strong communication in written and oral forms.

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