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Customer Service Representative

MaineHealth | Portland, ME, United States

Posted Date 7/02/2025
Full job description Schedule: Saturday and Sunday 8am-8pm

The Customer Service Representative (CSR) role greets patients in a friendly and courteous manner and assesses customer needs, providing specific information and assistance to ensure needs are met.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

  1. Education: High school diploma or GED preferred.
  2. License/Certifications: N/A
  3. Experience: One year of experience in a healthcare setting preferred.
  4. Additional Skills/Requirements Required: N/A
  5. Additional Skills/Requirements Preferred: N/A
Additional Information 

With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
 
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact leanne.roberts@mainehealth.org
Job Type
Regular
Industry
Customer Service | Healthcare

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