Practice Coordinator

Hometown Health Center | Newport, ME, United States

Posted Date 5/09/2024

Hometown Health is hiring a Practice Coordinator for our Newport office. The Practice Coordinator is an integral part of our operations and oversees administrative and clinical services at our Newport Location to assure efficient day to day running of the practice.

Hometown Health Center (HHC) is a leader in healthcare, providing more than 32,000 medical, dental, and behavioral health visits per year to 6,200 patients. HHC is growing with a new state of the art facility currently under construction in Palmyra. We are committed to fostering a culture of kindness in how we interact not just with patients, but with our communities and each other.

This a FT benefit eligible position. HHC’s benefit package includes generous Earned Benefit Time and Health, Dental, Vision, Short- and Long-Term Disability insurance, as well as a 401K Plan with a generous employer match.

The position of Practice Coordinator includes the following responsibilities.

Works with leadership to identify opportunities, problems, and initiates plans for decision-making and problem solving in the organization, specifically with regards to representing the site in a positive manner.

  • Directly supervises staff at the site with support from the COO
  • Assures adequate staffing for all positions and arranges coverage for sick and vacation time.
  • Works with the appropriate staff in the office to assure provider schedules meet identified benchmarks and apprises leadership of any issues regarding achieving benchmarks.
  • Makes recommendations for staffing levels at the site based on site productivity and patient need. Assures adequate provider coverage to meet patient always needs.
  • Participates in interviewing, hiring and orientation of new staff at the site.
  • Works with Information System (IS) Coordinator to facilitate EMR training and retraining annually.
  • Works with Leadership as appropriate in the areas of UDS, PCMH, ACO, MaineCare programs and other initiatives. Participates in meetings regarding these and other quality initiatives as appropriate
  • Works with Leadership to investigate incidents and/or patient complaints reported to HHC’s risk management program.
  • Assures staff are properly trained in and compliant with all applicable policies and procedures and are knowledgeable regarding the 19 HRSA key requirements.

Qualifications and Experience Requirements:

  • At least 3 years of progressively responsible, management level experience in Health Care or the equivalent in education and closely related work experience, required.
  • Excellent organizational skills with the ability to handle multiple priorities while remaining professional and calm.

HHC is proud to be an Equal Employment Opportunity and Affirmative Action employer.

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