NOC Infrastructure Engineer | Maine
At Systems Engineering, our mission is to enable the exceptional with our clients, employees, and the community.
Our Network Operations Center (NOC) is seeking a full-time
Requirements
- A combination of professional technical experience, knowledge, and/or education in:
- Route/Switch (FortiSwitch, ISR, Catalyst, Nexus, MS Switching.
- Firewall (FortiGate, MX Firewall, ASA, Firepower (FMC/FTD/SFR), Sonicwall)
- Wireless (FortiAP, MR Wireless, Cisco WLC, APs (Auton/CAPWAP)
- Voice (UCS; Call Manager, Presence, Unity, Webex, Call Center and endpoints)
- Management (FortiManger, Cisco Prime, Cisco ISE)
- Experience supporting technology vendors including Cisco, Fortinet, Meraki, & SonicWALL.
- Technical certifications a plus or willingness to obtain certifications, specifically Cisco (CCNA or CCNP) and/or Fortinet (NSE4-8).
- Knowledge of the OSI Model and other networking principles; broad knowledge of security including protection, detection, and incident response.
- Possess strong customer service, communication, and interpersonal skills, demonstrate a high level of professionalism.
- Ability to work independently, as well as committed to being a great teammate; take ownership of assigned tasks and drive to resolution with a detail-oriented mindset.
- Effective critical thinking, analytical, and problem-solving skills to obtain business solutions.
- Strong organizational, multi-tasking, and time management skills, ability to adapt to changing priorities, as needed.
- Candidates must have reliable transportation and a clean driving record, as position requires occasional travel and onsite client engagement.
Our Benefits & Culture
Systems Engineering has three office locations: Our Portland, Maine office is located in the heart of the Old Port in downtown Portland positioned centrally to the waterfront, trails, parks, and restaurants. Our New Hampshire Office is located in the Brady Sullivan Tower just steps from downtown Manchester. Our Pineland Farms Office is located at Durham Hall on the Pineland Farms Campus, New Gloucester, Maine.
Being 100% employee-owned, the employee-owners of Systems Engineering are its most valuable resources who have collectively made Systems Engineering a Best Places to Work Company in Maine for a decade. We pride ourselves on delivering great outcomes for our culture, clients, and our community by cultivating a culture focused on continuous learning, community impact, and Employee-Ownership. In addition to a competitive salary, our benefits include:
- Employee Ownership (Employee Stock Ownership Plan) – Join our team of employee-owners and directly contribute to the strategic direction, growth, workplace culture, and future of the company.
- Employer 401k matching contributions.
- Competitive medical, dental, life, and disability insurance.
- Paid Time Off starting with 17 days PTO, nine paid holidays, two weeks paid parental leave.
- Community Engagement benefits including (8) hours of paid community volunteer time & employer-charitable match.
- Engaging wellness programs, including onsite health coaching, fitness facility, and various company-sponsored teams and events.
- Career mobility, professional development, and training as well as certification opportunities.
- Dynamic, fun, and active community culture.
- Business casual work attire.
- Hybrid Workplace, which fosters collaboration, mentorship, and training & development opportunities across our organization.
- Employer-provided parking at our office locations.
Due to the nature of our business and the requirements of ITAR regulations, this role may require access to controlled information and technology. Candidates must be U.S. citizens or lawful permanent residents and be willing to undergo a thorough background check as part of the employment process.
Systems Engineering values diversity and is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.