Opening Date: March 21, 2025
Closing Date: April 3, 2025
Job Class Code: 5097
Grade: 28 (Supervisory)
Salary: $63,689.60 –$90,438.40 per year
Position Number: 02000-1246
Location: Portland
This is only open to those with promotional status in the Department of Health and Human Services.
Core Responsibilities:
This is professional services work of a managerial nature. Responsibilities include:
• directing, reviewing, evaluating, and determining the effectiveness and efficiency of regional
enforcement program operations;
• using available technology and reports to provide operational statistics to supervisors to manage unit compliance;
• monitoring and coordinating support enforcement activities for Southern Maine;
• ensuring the consistent application of program policies, practices, and procedures;
• oversees training of regional staff;
• implementing new/revised program policies, guidelines, and procedures.
Minimum Qualifications:
In order to qualify, you must have a Bachelors Degree in Business/Public Administration, Law Enforcement, Criminal Justice, Accounting, or a related field and four (4) years’ experience in support enforcement to include at least two (2) years supervisory experience. Directly related experience may be substituted for education on a year-for-year basis.
Preference will be given to applicants with supervisory experience within the Division of Support Enforcement & Recovery.
Thinking about applying?
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Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
The Office for Family Independence is responsible for administration of eligibility determination for a number of programs, including MaineCare, Temporary Assistance for Needy Families (TANF), Food Supplement and Child Support.
The Division of Support Enforcement and Recovery (DSER) is responsible for the development and implementation of the rules, regulations, policies, and procedures necessary to assure that all non-custodial parents are contributing to the economic support of their children. Program responsibilities include establishing paternity, locating missing non-custodial parents, and establishing and enforcing child support orders and representing the Department’s interest in the Maine District Court and the Family Division of the Maine District Court in matters pertaining to child support.
Application Information:
For additional information about this position please contact Kelly Hoffses at (207) 624-6987.
Please submit all documents or files in PDF format.
To request a paper application, please contact Mandy.Hernandez@Maine.gov
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
- Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
- Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
- Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
- Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.