Intensive Case Manager

Department of Health and Human Services | Augusta, ME, ME, United States

Posted Date 1/13/2025
Full job description

Opening Date: January 13, 2025

Closing Date: January 27, 2025

Job Class Code: 5042
Grade: 23 (04)
Salary: $49,275.20 - $69,139.20 per year

Position Number: 03020-0103

Location: This position is located in Augusta and will require travel throughout Kennebec County and statewide.

Core Responsibilities:

As a community-based Intensive Case Manager you will demonstrate expertise in working with both mental health and substance use disorder treatment programs, will have knowledge of services and providers of mental health services and eligibility requirements, and will have knowledge of the necessities and challenges to successful community living. They will have comfort with proactive outreach to key stakeholders to develop regional resource familiarity and develop additional resources in anticipation of needed services. Finally, they will demonstrate expertise in assertive service provision with an eye toward diversion from criminal justice involvement and/or other disruptions to successful community living.

Job Duties will include but may not be limited to:

The Community-based Intensive Case Manager(s) will:

• Provide professional services work in intensive case management for clients in the community who are at-risk of disrupted services or at-risk of involvement in the Criminal Justice System.
• Advocate for and/or assist clients in gaining access to and maintain medical, psychiatric, self-help, rehabilitation, social, educational, psychological, residential, financial, and other necessary support services.
• Appropriately confer with clients, professional medical/clinical personnel, providers, and other concerned parties in order to identify unmet needs and necessary supports/services and develop a plan of assistance based on clients’ needs, preferences, circumstances, and team assessments.
• Assist clients in accessing and maintaining needed services in order to support clients’ community integration efforts and plan.
• Proactively outreach to key stakeholders to increase familiarity and anticipate needed services.
• Document all client-related interactions and be able to provide data as requested regarding all services rendered.
• Work is performed under limited supervision and regional/state-wide travel including occasional overnight travel may be required.
• Provide coverage within the Kennebec County jail as needed, and provide services to residents of the facility.
• The position will consist of 20 hours per week providing ICM services in Kennebec County and 20 hours per week working statewide on housing services for active clients in the ICM program.
• Meet with; housing programs, General Assistance offices, landlord groups and others statewide. Meetings will occur face to face, video meeting and telephone contacts.
• Work with Intensive Case Managers statewide on determining housing needs. Develop, Implement and Update a data base of housing services available.

Minimum Qualifications:

An Associates Degree in one of the Social or Behavioral Sciences and 4 years’ experience in professional level mental health work -OR- a Bachelors Degree in one of the Social or Behavioral Sciences and two (2) years’ experience in professional level mental health work -OR- a Master’s Degree in one of the Social or Behavioral Sciences. Equivalent work experience in professional level mental health work may be substituted for education on a year-for-year basis. This position requires a Licensed Social Worker (LSW) license as issued by the Maine State Board of Social Work Licensure or certification as a Mental Health Rehabilitation Technician - Community (MHRT/C) as issued by the Muskie School of Public Service.

Preference will be given to candidates who have experience working with justice involved clients.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

Application Information:

Please submit all documents or files in PDF format.

To apply, please upload a current resume and cover letter along with copies of post-secondary transcripts. For additional information about this position please contact Tom Connors at Tom.Connors@Maine.gov or at (207) 441-8142.

To request a paper application, please contact Mandy.L.Harman@Maine.gov

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

  • Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
  • Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,196.96 - $13,172.88 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
  • Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($358.08 annual value).
  • Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
  • Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Salary49,275.20 - 69,139.20 Annual
Job Type
Regular
Industry
Government | Healthcare

Share this job