Production Specialist

Work Location: Auburn, Maine

If you’ve ever visited a Goodwill Retail Store, you know firsthand how inviting it is. Clothing is arranged by size, and color; collectibles and other items are grouped together, and carefully priced. Production Specialists work behind the scenes to ensure this happens. How? They go through assigned donated merchandise, reviewing one by one, pricing, and organizing.

If you enjoy physical tasks, have an eye for detail, and thrive in a fast-paced, team-centered environment, working as a Goodwill NNE Production Specialist might be the new career you’re looking for.

Job Summary:
The Production Specialist works under the direction of store management to maintain efficient store operations. Day to day, this role provides outstanding customer service, selects great quality merchandise from donations to stock the sales floor, and maintains a clean, organized, and safe work environment. The production specialist role is expected to:

• Sorts, inspects, and stocks donated goods
• Optimizes the value of donations
• Meets minimum Units Per Hour (UPH) and production effectiveness expectations
• Responsible for exercising care in the performance of job tasks. Must follow Agency safety policies and procedures established within respective departments. SAFETY BEGINS WITH YOU!
• Represents the Agency in all interactions with other members of the Goodwill community and the general public, supporting the agency's vision of creating sustainable communities that thrive through the full participation of their diverse residents.
• Performs duties by Agency policies and all applicable federal, state, and local laws and regulations.
• Works with supervisors to ensure individual production goals are met consistently.
• Maintains an accurate record of daily production completed during designated production times.
• Ensures compliance with Agency standard training in their location.
• Pricing merchandise using best practices and stocking to the sales floor plan
• Processes material at the donation site by sorting donations made throughout the day

Requirements:

• Ability to display a positive, friendly attitude to maintain a positive work environment
• Mathematical and literacy skills to support job duties
• Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
• A criminal background check that meets agency standards

Minimum Qualifications:

• Mathematical and literacy skills to support job duties
• Ability to work a flexible schedule based on business needs which include evenings, weekends, and holidays
• A criminal background check that meets agency standards

PREFERRED QUALIFICATIONS

• Light manufacturing, Donation, warehouse work experience, or certification
• Prior thrift or used goods Donation experience
• High school diploma, GED, HiSET, or equivalent

In addition to employment that is fulfilling, meaningful and supportive, Goodwill employees also receive:

• Medical Insurance
• Flex Spending
• Vision and Dental offered *
• Paid Short & Long Term Disability
• Paid Life Insurance
• Generous Paid Time Off Plan (pro-rated for Part-Time employees) *
• Paid Holidays (pro-rated for Part-Time employees) *
• 403(b) retirement plan, with employer match *
• 40% Employee discount at Goodwill stores in ME, NH & VT *
• Valuable job training with growth potential *
• Discount on personal cell phone plans *
• Local community discounts *

* These benefits also available to Part-Time employees

Qualifications

Skills

Preferred

Customer Service

Some Knowledge

Interpersonal Skills

Some Knowledge

Leadership

Some Knowledge

Behaviors

Preferred

Team Player

Motivations

Preferred

Self-Starter

Ability to Make an Impact

Education

Preferred

High School Diploma/GED or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.