Clinical Informatics Specialist

JOB SUMMARY AND SCOPE

The Clinical Informatics Specialist, as a member of the Clinical Informatics Team, plays a critical role in the ongoing training and support of our Providers and physician office staff and supports the mission and vision of Down East Community Hospital and Calais Community Hospital.

Requirements

MINIMUM REQUIREMENTS

• Graduate from an accredited school of nursing or related clinical degree/certification in other healthcare fields-i.e., respiratory therapy, pharmacy, medical assistant, laboratory science, etc.
• Current knowledge of clinical practices and related information systems and computer applications is required.
• Intermediate to advanced experience with computer software including but not limited to Word, Excel, Access, and PowerPoint or equivalent Office System.
• At least two years of clinical experience is required. Cerner Oracle EMR experience preferred.
• Excellent organizational and communication skills. Professional interpersonal skills.
• Ability to work independently with minimal supervision while also demonstrating the ability to work effectively as a team member and team leader.

ESSENTIAL JOB FUNCTIONS

• Foster and maintain strong relationships within the clinical practice setting for inpatient and outpatient staff.
• Assists in developing new workflow processes and/or the changing existing workflow processes in conjunction with the leaders of clinical areas as needed
• Provides clinical support by answering user questions and troubleshooting user and system issues
• Provides input to management regarding educational needs of end-users, individually or collectively
• Train clinical staff including physicians on existing EMR systems as well as further clinical enhancements to the EMR systems as directed
• Works with Informatics Director to implement learning modules and or systems and other initiatives.
• Frequent communications with department personnel and department heads to include but is not limited to development, training, implementation, staff progress, support and remediation needs which includes communicating efficiently by e-mail and fax
• Working within the organization, clinics, physicians, and students regarding clinical and the correlated computer training needs and outside organizations such as third-party vendors and other support teams.
• Routine meetings with clinical staff and clinical management to assist with clinical system enhancements.
• Independently research regulatory initiatives impacting clinical education; Independently research, develop, critique, and provide educational offerings.
• Demonstrate a clear understanding of, and commitment to, the hospital’s mission, vision, and values as well as service excellence standards while completing all tasks and responsibilities.
• Ability to integrate goals, mission, and vision of organization into educational programs.
• Seeks out needed information by staying informed and involved by attending meetings, reading memos, policies, meeting minutes, newsletters, email, and other appropriate information in a timely manner.
• Reliable attendance and punctuality, including observing appropriate break times and extending a scheduled shift when necessary.
• Performs duties in a safe manner, in compliance with all safety policies and procedures.
• Complies with the Code of Conduct and all appropriate policies and procedures.
• Other duties, as assigned, that are relevant to the position and department.