Senior RFP Analyst

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:

Principal Duties and Responsibilities

Lead the production of high-quality RFP/RFI questionnaire responses in support of the sales and renewal goals, more specifically:

• Synthesize/summarize information into clear, concise responses that present a positive image of Unum and effectively articulate Unum’s value proposition
• Customize responses with consideration of business guidelines and objectives
• Develop strong communications skills to lead others and facilitate cooperation with peers and partners
• Successfully work with subject matter experts/business owners to validate responses and develop unique solutions and prepare responses to proposal questions – especially for non-standard requests
• Proficient to understand and respond to the most complex case situations
• Develop strong working partnership with sales/field so responses align with the overall approach to the prospect/client/broker
• Partner with Field and Underwriting to prioritize collective work effort
• Responsible for questionnaire assembly, graphics, formatting, and mode of delivery (e-mail, online, hard copy etc.)
• Consistently deliver dependable, accurate and timely service
• Ensure RFP responses represent the best of Unum in their conciseness, accuracy, and tone

Support organizational development and improvement, more specifically:

• Perform necessary research and analysis required to solve problems and implement enhancements of RFP work product/processes in a timely manner
• Regularly contribute updates to keep RFP database up-to-date and accurate
• May lead project activities that contribute to strategic initiatives and/or improve the area's productivity and work product quality
• Manage and complete broker/client RFIs or similar requests
• Mentor and support the training of new Analysts
• May perform other duties as assigned

Job Specifications

• Bachelor's degree and/or equivalent related work experience required
• Prefer 4+ years insurance/business experience in one or more of the following areas: Client Services, Underwriting, Claims/Benefits/Leave, Distribution/Sales, Field Services etc.
• Large Case experience preferred
• Demonstrated ability to continuously learn and grow your understanding of Unum's products, services, and processes
• Excellent interpersonal skills and ability to work well with all levels of employees throughout the company
• Demonstrated strong verbal and written communication skills, including technical writing skills
• Demonstrated strong research, analytical and creative problem-solving skills
• Demonstrated initiative and results orientation
• Orientation toward accuracy and attention to detail
• Excellent PC skills including Microsoft Word, Excel, PowerPoint, Salesforce/Box.com as well as demonstrated ability to navigate web-based proposal systems
• Flexibility to work well under pressure, manage multiple priorities and tight deadlines
• Demonstrated strong project management skills
• Demonstrated knowledge of the sales/distribution process, the large case marketplace and customer needs
• Developing coaching & mentoring skills
• Ability to work independently

#LI-JQ1

~IN1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.