Summary:
Provides centralized referral and pre-cert duties per insurance protocols. Maintains open communication to all health centers in assuring referral and pre-cert needs are being met. Provides open communication to all service members and participating Primary Care Providers per MDI Hospital contracts. Remote for the following states only: Maine, Florida, Tennessee, and South Carolina.
Benefits:
MDI Hospital and Birch Bay Retirement Village offer a competitive salary, robust medical/dental/vision/life insurance, identity theft protection program, matching retirement plan, ample paid time off, a comprehensive award-winning wellness program with reimbursement incentives, generous tuition reimbursement, and continuing education benefits. Some positions may qualify for a sign on bonus and relocation assistance.
EEO Statement:
MDI Hospital and Birch Bay Retirement Village provide equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics protected by applicable state and local non-discrimination laws.
Requirements
Education, Training or Certifications Required:
Minimum High School diploma.
Experience Required:
- 3-5 years medical office experience.
- Strong computer skills required.
Special Requirements:
- Emotional maturity and good people skills required.
- Ability to work with distressed or anxious patients or family members required.
- Ability to work in a fast-paced environment with changing/variety of different employees.
- Team focused, ability to work and provide support to the team.
Cognitive Requirements:
- Ability to take in, process and apply clinical information in a wide variety of patient care situations.
- Ability to manage multiple tasks in a fast-paced environment.
- Ability to listen effectively to patients and employees and route them to appropriate personnel.
Physical Demands:
- Ability to sit/stand/walk for up to eight hours per day.
- Able to perform under stress.
- May involve extended sitting.
- Use of VDT, Hand/eye coordination (typing)
Environment:
General office work hazards.