Health Center Administrative Assistant

Are you ready to be the heartbeat of our health center? As the Health Center Administrative Assistant/Receptionist, you’ll play a vital role in ensuring smooth operations and supporting our dynamic team. From coordinating schedules to maintaining confidentiality, you’ll be the glue that holds it all together! This is a onsite job. Remote work NOT available for this role.

Supercharge Support:

• Handle all aspects of patient check-in and check-out procedures.
• Efficiently schedule appointments, maximizing our busy clinic’s schedule.
• Be the friendly voice on the other end of the phone, answering inquiries and directing calls.
• Ensure correct and timely data collection for patient records.
• Scan and organize documents into our (Cerner) EMR system.
• Validate and ensure insurance eligibility for our patients.

Benefits:

MDI Hospital and Birch Bay Retirement Village offer a competitive salary, robust medical/dental/vision/life insurance, identity theft protection program, matching retirement plan, ample paid time off, a comprehensive award-winning wellness program with reimbursement incentives, generous tuition reimbursement, and continuing education benefits. Some positions may qualify for a sign on bonus and relocation assistance.

EEO Statement:

MDI Hospital and Birch Bay Retirement Village provide equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Requirements

Requirements

Education, Training or Certifications Required:

High school diploma or equivalent.

Experience Required:

1. Medical office experience preferred.
2. Experience in Customer Service with face-to-face contact.

Cognitive Requirements:

1. Emotional maturity and good people skills required.
2. Ability to work with distressed or anxious patients or family members required.
3. Ability to handle multiple tasks at the same time.

Physical Demands:

1. Ability to sit/stand/walk for up to eight hours per day.
2. Able to perform under stress.
3. May involve extended sitting.
4. Use of VDT, hand/eye coordination (typing).

Environment:

1. May involve exposure to infectious diseases.
2. General office work hazards.