IT Specialist

Contract to Hire Scarborough, Maine

• Location: Scarborough, Maine
• Type: Contract to Hire
• Job #19709

• Monitor system performance, troubleshoot issues, and perform routine maintenance tasks to ensure the reliability and availability of our systems.
• Assist in installing, configuring, and maintaining operating systems, software applications, and system utilities.
• Assist in the planning, implementation, and documentation of IT projects, such as system upgrades, migrations, and deployments.
• Collaborate with senior administrators and other IT staff to ensure project success.
• Provide technical support to end-users by troubleshooting hardware and software issues, answering inquiries, and resolving problems in a timely and efficient manner.
• Set up and configure user accounts, permissions, and access controls.
• Configuration, installation, and maintenance of network infrastructure, including routers, switches, firewalls, and VPNs.
• Monitor network performance and troubleshoot connectivity issues as needed.
• Admin of servers, including setup, configuration, and maintenance of operating systems, applications, and services.
• Perform routine server tasks such as backups, updates, and security patching.
• Implement and maintain security measures, such as firewalls, antivirus software, and access controls.
• Monitor for security breaches and respond to incidents in accordance with established procedures.
• Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
• Generate reports on system performance, security incidents, and support activities as required.
• Stay up-to-date with emerging technologies and industry trends.
• Share knowledge and best practices with team members.
• Provide training and support to end-users as needed.

• Previous experience in a technical support or system administration role is required.
• Strong knowledge of computer hardware, operating systems (Windows, Linux), and network fundamentals.
• Familiarity with virtualization technologies (VMware, Hyper-V) is a plus.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Willingness to learn new technologies and take on new challenges.