VP, Life Benefits and Financial Services

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:

Principal Duties and Responsibilities

• Provide senior Benefits leadership resulting in claim management excellence, high quality customer service, and strong operational effectiveness and efficiency, contributing to the overall profitability of Unum US.
• Responsible for the collective financial performance and strategic development of the organization.
• Ownership and development of plans for the offset management program and oversight of the relationship with two key external Social Security Advocacy partners.
• Develop and deliver service strategy and service environment that result in high quality experiences for Unum customers.
• Develop claim and financial strategies, policies and practices that drive claim management effectiveness.
• Assure thorough, fair and objective research and identification against fraudulent or illegitimate claims through the use of various vendors.
• Assure the organization is compliant with its regulatory and legal commitments (e.g., state insurance dept standards, standards for auditing and financial controls).
• Contribute to the overall effectiveness of the Benefits Center through active participation in planning initiatives, strategy development, etc. as appropriate.
• Maintain effective relationships and open communication across the organization with key strategic partners (e.g., finance, products, sales, u/w, etc.)
• Drive cultural, organizational and process change to achieve continuous improvement and operating effectiveness objectives.
• Foster a high-performance environment and engaged work force.
• Ensure the ongoing development of direct reports and ensure that there is appropriate bench strength in place for the organization.
• Assure alignment and integration of the benefits organization with Unum strategy and goals. Contribute to the overall effectiveness of Unum through active participation in Benefits strategy development, planning and prioritization of initiatives.
• Assure appropriate communication as needed with business stakeholders such as regulators, intermediaries, and customers.
• Provide the field sales and service function support for new sales and renewals, including customer presentations, finalist visits, development of marketing materials and responding to large case RFPs as needed.
• May perform other duties as assigned

Job Specifications

• An undergraduate degree in relevant academic discipline (or equivalent) required; MBA preferred
• 12+ years of experience in the benefits industry.
• Strong knowledge of insurance products and claim operations.
• Comfortable interacting with the most senior management of the corporation as well as customers, brokers, and producers.
• Ability to articulate a strategic direction and foster employee commitment and engagement.
• Possess excellent operational skills; incumbent understands the strategic application of technology and process reengineering concepts to enhance operating effectiveness in a high-volume production area.
• Strong business results and profit orientation.
• Ability to work collaboratively as a member of the Benefits senior leadership team, while providing leadership to team members on specific initiatives or projects.
• Track record for attracting, retaining, and developing talent, including leadership talent.
• Proven ability to build a team and implement a long-term vision.
• Proven leadership experience in running medium sized operating unit with track record of achieving aggressive business plans.
• Strong analytical skills with attention to detail
• Ability to implement large scale change with minimal disruption to business operations.
• Excellent communication skills both oral and written.

~IN1

#LI-RA1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.