Office Team Supervisor

Direct Hire Portland, Maine

• Location: Portland , Maine
• Type: Direct Hire
• Job #20383

Office Team Supervisor Responsibilities

• Lead, inspire, and supervise team, set clear expectations, and foster positive workplace
• Monitor and drive performance metrics and KPIs to meet or pass goals
• Implement office processes and initiatives that improve efficiency
• Resolve customer issues using conflict resolution and problem-solving skills.
• Provide coaching and conduct performance reviews to support professional growth.
• Oversee staff scheduling and manage office workflow

Office Supervisor Qualifications

• Proven leadership experience in customer service, such as office team supervision, administrative leadership, or similar
• Experience with performance management metrics, team development, and workflow optimization.
• Excellent communication skills, with the ability to resolve customer concerns
• Experience managing scheduling and daily operations in high pressure environment.
• Proficient in office software, including project management systems, scheduling tools, and performance dashboards.
• Experience in the construction or home services industry preferred

Benefits

• Competitive salary and benefits package

• Health, dental, vision, disability, supplemental, and life insurance
• 401(k) with match
• Paid time off and holidays
• Professional development, training, and tuition reimbursement