Director, K12 Solution Consulting

Description

Responsibilities:

• Lead and manage the K12-focused Solution Consultant Team across multiple K12 business units.
• Mentor, train, and assess team members to keep them engaged, motivated, and successful.
• Develop individual growth and development plans for team members and monitor progress.
• Define goals and performance metrics, aligning with overall business objectives.
• Foster collaboration within the team and direct K12-focused initiatives.
• Manage team processes, procedures, and operational efficiencies.
• Help shape and guide the overarching Tyler One K12 vision

• Provide guidance to the team in navigating complex customer environments and evaluations.
• Lead the team in crafting compelling sales messaging and ensuring effective efforts to win opportunities.
• Present Tyler’s solutions to customers, positioning them as the preferred choice over competitors.
• Act as an escalation point, working with pre-sales and post-sales teams to resolve customer issues
• Collaborate with Solution Consultant managers to allocate resources for projects.
• Work closely with product management and technical teams to provide feedback on customer needs and product development.
• Develop and implement strategies with the sales team to accelerate growth, focusing on key verticals, markets, and solutions.
• Continuously evaluate and improve competitor intel to help with competitive sales scenarios.
• Engage with customers at all levels, from end users to CIOs, to understand their needs and ensure Tyler’s solutions are aligned with their goals.
• Share industry trends and best practices during customer interactions to enhance value and build trust.
• Stay updated on competitor offerings and continuously position Tyler’s products as the superior solution
• Track and analyze performance
• Lead and manage multiple direct reports/teams while ensuring alignment with company objectives.
• Leverage knowledge of Tyler’s products and services to successfully drive sales in the K12 market.
• Identify and build relationships with key stakeholders and decision-makers to expand Tyler’s market presence.
• Collaborate effectively with sales teams to refine sales strategies and ensure successful demonstrations.
• Communicate clearly and professionally with both internal and external stakeholders.
• Expected to travel 50%-75% of the time for customer engagement, team development, and sales support.

Qualifications:

• Bachelor’s degree preferred.
• Strong background in pre-sales Solutions Consulting and Senior System Solutions Consulting.
• In-depth knowledge of the K12 industry, including market trends, competitors, and Tyler's product development roadmap.
• Proven track record of achieving sales and growth targets.
• Exceptional written and verbal communication skills, with excellent presentation abilities. Public speaking experience is a plus.
• Self-motivated and able to work independently while fostering team collaboration.
• Strong interpersonal skills with the ability to establish and maintain effective relationships with clients and team members.
• Proficient in general computer literacy and MS Office applications.
• Must possess a valid driver’s license and the ability to travel as required
• Strategic thinking with a focus on achieving business goals.
• Ability to mentor and inspire teams, ensuring high levels of engagement and success.
• Strong customer-focused mindset with the ability to build trust and loyalty.
• Deep understanding of the K12 market, including current challenges and opportunities.
• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment