OCFS Data Unit Manager

Social Services Manager I

Opening Date: May 26, 2023

Closing Date: June 12, 2023

Job Class Code: 5065
Grade: 27 (Supervisory)
Salary: $56,721.60 - $77,022.40/yr.

Position Number: 02000-3448

Core Responsibilities:

The OCFS Data Unit Manager is responsible for the effective and efficient management of the OCFS data unit. The position manages incoming data requests from internal, external, and federal partners; it oversees the development of accurate data reporting; manages and implements the federally required data quality management plan and program; insures OCFS meets its federal and state reporting requirements; and trains and supports staff assigned to the position. This position is responsible for coordinating with the State’s Office of Information Technology, contractors, and Federal partners in the development and implementation of reporting solutions to meet requirement and serving as the lead for all OCFS reporting services and projects. This position is responsible for approving, monitoring, and managing the OCFS Data Unit’s direct services and contracted data services. Facilitation and coordination to ensure effective service delivery and processes to impacted individuals, agencies, and service providers is a key responsibility. This position is responsible for staff hiring decisions and resource management of a team of three Department staff.

• Making staffing and resource management decisions to meet reporting timelines.
• Making decisions regarding reporting methodologies and application.
• Making decisions regarding data generation methodologies and application.
• Making decisions regarding data quality management methodologies and application.
• Making decisions regarding procedures to be utilized for data development, analysis, and reporting.
• Making decisions regarding prioritization and processing of data requests.
• Defining and developing data sets and reports to meet program requirements.
• Defining and approving of changes to or development to software to meet program requirements or federal reporting needs.

• Develop effective methods and reporting of program outcome and goal measures for services and activities to support program evaluation and decision making.
• Establishing and maintaining effective, collaborative working relationships with other state and federal officials, private organizations, consumers and stakeholders.

Minimum Qualifications:

To qualify for this position, you must have an eight (8) year combination of education and/or professional experience in social services to include two (2) years of related program management and staff supervision experience.

1. Experience in data systems supporting client services (case management/coordination, in particular) and data analytics.
2. Knowledge of social service programs data development, reporting, and management.
3. Knowledge of data management and reporting methods and techniques.
4. Ability to analyze complex material and data sets and develop and report logical conclusions.

Please submit a cover letter addressing your skills and/or prior experience in each of the areas above.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine. This position is currently located in our Augusta office.

Application Information:

Please submit all documents or files in a PDF or Word format.

For additional information about this position please contact Robert Blanchard, Associate Director at 624-7955. To apply, please upload a recent resume (if available) and cover letter addressing each of the preferred skills/experience areas above.

To request a paper application, please contact Ashley.Smith@Maine.gov .

Benefits

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,150.80-$11,942.16 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.

• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).

• Retirement Plan – The State of Maine contributes 13.16% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.

• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive four weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
• Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.