Evening User Services Supervisor

Department

Job Summary

Under the general supervision of the Circulation and User Services Manager, the User Services Supervisor participates in all activities at the Circulation, Reserves, and Media Commons public service desks; also oversees operations at the library’s three auxiliary locations.

This position is responsible for managing all circulation desk activities during scheduled evening and weekend hours, supervising the Evening Circulation Assistant, and training and supervising casual employees and student assistants. Additional duties include coordinating the physical maintenance of library collections, preparing course reserve materials, supporting various departmental functions, and assisting library users with basic reference, information, and technology-related inquiries.

Essential Functions:

• Oversee all library operations during evening and weekend hours, including supervision of campus library branches.
• Supervise student employees working at three active service desks in the main library.
• Coordinate with the Course Materials and Library Collections Specialist to process and place course materials on reserve.
• Lead planning and implementation of periodic stacks maintenance and collection organization projects.

Participate in resource sharing activities, MaineCat and Bowdoin Library Take-Out



The hourly range for this position is expected to be: $26.35 –$28.00/per hour (This position is eligible for overtime and shift/weekend differential). Compensation based on your skills and experience.

BENEFITS AND PERKS

• A variety of health insurance plans (Medical, Vision, Dental)
• Generous Retirement Plan – 10.12% annual compensation contribution (Eligible after 1 year of service and age 26), no match or vesting required!
• Life and Disability Insurance
• Paid Time Off: 12 days of personal/sick time, vacation accruals based on hours worked.
• Paid Holidays and Special Days Off: https://www.bowdoin.edu/hr/our-workplace/college-holidays-and-special-days-off.html
• Paid Parental Leave (available after one year of service)

Education/Skills Requirements

Associate’s degree or equivalent work experience required. Bachelor’s degree preferred.

• Outstanding interpersonal, and written and oral communication skills.
• Strong customer service orientation and ability to work with a diverse group of constituents.
• Excellent organizational and problem-solving skills.

Experience Requirements and/or Equivalents

A minimum of 1-3 years of library or customer service, and proven experience in a supervisory or leadership role required.

• Must be able to work independently and in a team environment.
• Proven technology skills and use of a broad range of software applications (Microsoft, Google, database systems).
• Ability to lead, mentor, and motivate team members to achieve their goals and perform to the best of their abilities.
• Monitor daily workflows, assign tasks and ensure all team members adhere to college policies.

Preferred:

• Experience working at a library circulation desk and with an automated circulation system.
• Experience supervising and training student employees.
• Experience with stacks maintenance and access.

Applicants must meet the minimum qualifications in this posting to be considered for hire.

Standard Work Days and Hours

This position is scheduled for 35 hours/week (0.88 FTE) and is a year round position.

During academic year: Sunday – Thursday 4:00pm – 12:00am.
Daytime hours, Monday-Friday 9:00am – 5:00pm, are required when class is not in session. This position is considered to be essential personnel.

This is an on-site role, and candidates must be able to work in person on Bowdoin College Campus in Brunswick, Maine.

We regret that Bowdoin College is unable to provide visa sponsorship for staff positions.

Employment at Bowdoin College is contingent upon satisfactory completion of applicable background checks including but not limited to: criminal records, educational verifications, driving records (when job-related), and/or credit history (when job related).

Special Instructions to Applicant

If selected as a finalist, you will be required to submit information for three references, including name, email address, phone number and how you know the reference.

About Bowdoin

Bowdoin embraces diversity in all forms, and the College is home to talented students, faculty and staff—with a variety of racial, ethnic, cultural, and socioeconomic backgrounds; religious beliefs; and gender identities, among other factors.

We encourage applications from candidates committed to the support of an inclusive campus community and those who will enrich and contribute to the College’s multifaceted diversity. We value a community in which individuals of all backgrounds are warmly welcomed and encouraged to succeed.

Founded in 1794, Bowdoin has maintained its commitment to the liberal arts for well over 200 years. Bowdoin’s reputation as a preeminent liberal arts college rests on the excellence of its faculty, students, and staff; intimate size; strong sense of community; and connections to the people, history, and natural beauty of Maine.

Bowdoin’s campus is situated in a beautiful natural setting. Located in Brunswick, Maine, a town of approximately 20,000, the College is a short drive from the Maine coast, twenty-five miles from Portland and 120 miles from Boston.

Employment Category

Open Until Filled

FTE

Benefits Eligible

Pay Type

Type of Posting

EEO Information

Bowdoin College complies with applicable provisions of federal and state laws that prohibit unlawful discrimination in employment, admission, or access to its educational or extracurricular programs, activities, or facilities based on race, color, ethnicity, ancestry and national origin, religion, sex, sexual orientation, gender identity and/or expression, age, marital status, place of birth, genetic predisposition, veteran status, or against qualified individuals with physical or mental disabilities on the basis of disability, or any other legally protected statuses.