Innovation Program Coordinator

Laurel | Portland, ME, United States

Posted Date 11/10/2023

Laurel develops innovation strategies that deliver positive outcomes for people and the planet. We’re known for partnering with purpose-driven organizations to design and fulfill programs that target intractable social and environmental problems.

Laurel is on a mission to develop more effective, inclusive, and efficient funding strategies for purpose-driven innovation

The Role

The innovation program coordinator supports the implementation of Laurel’s innovation programs with guidance from Laurel’s program leaders. This role generally supports two to three programs at a time by collaborating with Laurel team members, clients, grantees, and others to plan for and deliver high quality results. Innovation program coordinators leverage their problem solving skills to manage projects and events, prioritize tasks and timelines, and reframe barriers as opportunities for creativity and learning. This is a remote position with an expectation of international travel to low- and middle-income countries around 10% of the time.

What You’ll Do

  • Support program leaders across the entire lifecycle of innovation programs, which includes work related to discovery, development, and delivery of value for our clients.
    • Collaborate with internal team members to discover the characteristics, features, and intended outcomes of our innovation programs.
    • Document and maintain project management tools—including roadmaps, workflows, timelines, and objectives—to guide the implementation of innovation programs towards measurable success.
    • Contribute to the delivery of programs with high standards of transparency, proactivity, and timeliness.
    • Work in close collaboration with both internal and external stakeholders with a high degree of professionalism and customer service.
  • Manage planning and delivery of digital and in-person events.
    • Discover the purpose, audience, objectives, and timeline for the event.
    • Research options for and costs of event production including transportation, venue, technology, and other event components.
    • Collaborate with program leaders to develop, communicate, and maintain event production plans.
    • For in-person events, manage on-site event logistics including making transportation arrangements, creating agendas and itineraries, and troubleshooting issues as they arise.
  • Plan digital communication efforts for Laurel and client programs.
    • Manage communication content calendars.
    • Develop content either directly or by coordinating with external collaborators.
    • Schedule and execute communication campaigns.
  • Contribute to and build Laurel’s internal capacity, know-how, and infrastructure by developing a working knowledge of the issues involved with our innovation programs.

What You’ll Bring to this Role

Laurel uses a skills-first and competency-based approach to candidate assessment, which means we primarily consider candidates’ experiences and skills when hiring. There are no degree requirements for our roles.

This role requires the following skills and competencies to confidently and competently perform its responsibilities and to provide value to our clients.

Organization: The competencies in this area involve demonstrating the ability to efficiently plan, prioritize, and execute tasks or projects by consistently managing time, resources, and information. Being organized means maintaining a structured approach to work, keeping track of details, meeting deadlines, and effectively coordinating responsibilities, which not only enhances productivity but also fosters a sense of reliability and accountability in the workplace.

Communication: The competencies in this area involve practicing active listening and empathy to understand the needs and concerns of the people they collaborate with. Effective communication involves clearly conveying information—whether in written or verbal form—to ensure that messages are comprehensive, actionable, and intelligible. The capability to inspire and motivate through persuasive and inspirational communication is vital for fostering team engagement and productivity.

Project management: The competencies involved in this area involve the ability to understand and document a project's scope, objectives, and required resources. Project management skills are defined by the ability to organize, allocate, and schedule resources efficiently, while also ensuring tasks are appropriately configured to achieve project objectives and milestones. Monitoring and tracking resources and progress towards objectives is crucial, requiring the ability to assess variances and make adjustments as needed. Competent project management is characterized by foreseeing potential resource constraints and employing risk management strategies to mitigate these challenges. Skilled project managers leverage project management tools—such as Asana—to create, organize, communicate, and hold people accountable to a project plan.

What All Team Members Bring

  • Team members understand and demonstrate equity-centered and inclusive practices in the ways they develop relationships, steward partnerships, and develop initiatives.
  • Team members work collaboratively with a diverse range of decision-makers and have a proven ability to motivate, inspire colleagues and partners to produce strong outcomes.
  • Team members are skilled at identifying, designing, and carrying out strategic advising, capacity building, and program design with and for clients, and coaching others along the way. 
  • Team members have a demonstrated ability to manage disparate and competing priorities with multiple timetables and deliverables, and to keep work on track and on budget. 
  • Team members have excellent written and verbal communication skills including the ability to synthesize and communicate complex issues to a variety of audiences, through different channels, and in varied settings.  
  • Team members are highly skilled at leading in a matrixed and highly collaborative capacity to lead project teams in the successful delivery of work at varying levels of complexity.
  • Team members build positive, effective, collaborative cultures and teams wherever they work. 
  • Team members are curious and adaptive learners, with a willingness to take in new information, perspectives and data to inform their work .
  • Team members demonstrate a growth mindset and a desire to continuously improve in their work .

What Laurel Offers

  • Annualized salary of $58,000–70,000 USD for this full time employee position. Salary is informed primarily by years of experience, education, and/or skills training.
  • Employer-contribution of $400 per month to a Qualified Small Employer Health Reimbursement Arrangement (QSEHRA). Employees can use employer-provided funds to purchase insurance or pay for medical experiences.
  • SIMPLE IRA plan matching contribution 3% of employee's salary or contribution equal to 2% of employee’s compensation, even if the employee does not contribute. If hired in 2023, the employee is eligible on the first day of the calendar year following the year of hire. If hired in 2024, the employee is eligible on their first day of work.
  • Permanent remote working arrangement.
  • Flexible working hours
    • Requires min of 4-hour synchronous overlap with ET time zone
  • Paid time off includes:
    • 13 company holidays
    • 15 days paid time off (up to 5 days can roll over each year)
    • 2 personal days may be used only for religious or cultural holidays, employee birthdays, or other state or federal holidays during which Laurel Studio remains open
    • 12 sick days
Salary58,000.00 - 70,000.00 Annual
Job Type
Regular | Remote Work (from Maine)
Business Services | Customer Service | Design | Education | Management | Marketing | Non-Profit | Other | Professional Services | Science - Research | Software | Training

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