Medical Office Specialist

Are you ready to be part of a fun, engaging, and hardworking team? Voted one of the 2024 Best Places to Work in ME, Pines Health Services is where you want to be! Pines currently has an immediate opening for a Medical Office Specialist in our Women's & Children's Health Center located in Caribou. Qualified applicants must exhibit a commitment to our vision, mission, and goals while delivering exceptional patient care. Applicants must be competent with computers, have excellent verbal and written communication skills, be outstanding listener, be problem solver, prioritize workload, and be able to work professionally and independently. Previous experience in health care is preferred; however, we will train the right person.

Pines Health Services offers competitive salaries and a comprehensive benefits package. For more information about these exciting opportunities

Position Summary:

Welcomes and orients patients and visitors into the practice, and ensures that demographic, financial, and insurance information is correctly obtained and updated. Provides clerical support and assistance to health center staff, including physicians and mid-level providers.

Essential Functions:

1. Answers the telephone, deals with patients' calls, routes to appropriate persons, or takes messages, ensuring adequate information is obtained.
2. Schedules patient appointments and keeps providers informed of the schedule.
3. Greets patients and visitors determine their needs and direct them appropriately.
4. Discharges patients and schedule follow-up appointments and referrals, if needed, per provider instructions.
5. Gathers insurance information from patients and explains insurance information to patients.
6. Identifies worker's compensation visits and compiles appropriate documents.
7. Scan documents into the medical records.
8. Gathers patient registration information, ensuring such information is accurate and enters such information into the electronic medical record.
9. Collects patient co-pays.
10. Faxes, copies, or mail medical information as needed or required.