Cloud Ops Engineer

Description

Tyler Technologies is looking to hire a Cloud Ops Engineer to support their ERP Cloud Platform Team. In this role, you will focus on developing and optimizing cloud infrastructure, automate and improve operations and ensure scalability and security to our cloud environment. Qualified candidates will have cloud and automation expertise, and strong understanding of Kubernetes and AI.

Join a company that’s making a real impact by helping local governments and school districts operate more efficiently. If you’re ready to take on the challenge and be part of something bigger, apply today!

Responsibilities

• As a key member of our team, you will:
• Lead DevOps Best Practices – Act as a thought leader, advocating for and implementing best practices and design patterns across all supported products and teams.
• Administer Production Kubernetes Environments:
• Manage Production Kubernetes Environments – Take ownership of the health, stability, and performance of centralized Kubernetes clusters.
• Continuous Improvement – Optimize and enhance Kubernetes environments through automation, monitoring, and best practices.
• Ensure Reliability & Scalability – Maintain a secure, high-availability infrastructure to support business needs.
• Implement CI/CD Pipelines – Collaborate with various product teams to design, develop, and optimize comprehensive Continuous Integration/Continuous Deployment (CI/CD) pipelines.
• Enhance ERP Hosting Platform – Help build the next generation of our ERP hosting platform by leveraging Infrastructure as Code (IaC), Configuration Management, and Event-Driven Infrastructure to ensure secure, scalable, and resilient deployments.
• Develop Automation Tools – Create tools to streamline service deployment and improve monitoring in a large-scale distributed environment.
• Drive DevOps Transformation – Work with teams to architect and implement innovative software solutions that support DevOps and Agile transformation initiatives.
• Provide On-Call Support – Participate in periodic on-call duties to maintain system stability and reliability.

Qualifications

• Cloud & DevOps Expertise – At least 1 year of experience in a cloud-focused DevOps, CloudOps, or software engineering role, preferably in AWS.
• Kubernetes and EKS Expertise – At least 1 year of experience with Kubernetes with production cluster experience (required) EKS experience (preferred)
• CI/CD Experience – At least 1 year working in a CI/CD environment, implementing and maintaining automation pipelines.
• Linux Administration – At least 1 year of experience managing Linux-based systems.
• Linux and Windows Configuration – 1 year of experience Preferred but not required, using tools such as ansible, run deck, chef and puppet
• High Availability & Security – At least 1 year of experience designing or maintaining highly available and secure cloud systems.
• AWS Workload Management – At least 1 year of experience migrating and managing workloads in AWS.
• Software Development – At least 1 year of experience developing in an Object-Oriented language (C# .NET preferred).
• Scripting Skills – At least 1 year of experience scripting with Bash or Python.
• AWS Services – Familiarity with core AWS services such as EC2, VPC, ELB, RDS, Route 53, CloudWatch, S3, etc. (preferred).
• Infrastructure as Code (IaC) – Experience with at least one IaC toolset such as Terraform (preferred), CloudFormation, or AWS CDK.
• CI/CD Platforms – Hands-on experience with at least one CI/CD platform such as Harness, Jenkins, or GitHub Actions.
• Monitoring & Observability – Experience with at least one real-time monitoring tool such as Datadog.
• Microservices Architecture – Strong understanding of microservice-based system design.
• Database Knowledge – Experience with PostgreSQL and MSSQL Server is a plus.
• AWS Certification – Preferred but not required.

Why Join Us?

At Tyler Technologies, we’re building the next generation of ERP solutions to power Connected Communities—helping local governments and school districts centralize data and streamline their operations. As a CloudOps Engineer, you will play a critical role in designing, building, and maintaining the highly available, scalable, and secure cloud infrastructure that supports our financial management, human resources, tax billing, and asset management solutions.