Opening Date: April 22, 2024
Closing Date: May 6, 2024
Job Class Code: 5060
Grade: 28
Salary: $58,344.00– $79,643.20/yr.
Position Number: 02000-4109
Location: Portland, Lewiston, Augusta, Bangor, or Houlton
This is a limited period full-time position (ends 6-14-2025) that can be based out of any of the DHHS OFI Offices listed above and offers up to three days per week of telework after initial training with management approval.
Core Responsibilities:
DHHS' Office for Family Independence is looking for a Program Manager to administer the Supplemental Nutrition Assistance Program (SNAP) and related food security efforts. This position will supervise other internal SNAP positions as needed. This position will be responsible for ensuring that the program is operated in an efficient and effective manner. This includes, but is not limited to, developing state plans of operation, coordinating with internal and external partners, hiring, meeting staff training requirements, developing, and implementing and monitoring measures of success, conducting administrative duties related to supervising State employees, and integration with SNAP goals.
Tasks include, but are not limited to, the following:
-Reviewing and analyzing federal and state programs and related laws, rules, regulations, and guidelines; identifying and assessing the impact of revisions to current policies and procedures; and formulating and proposing new or revised policies, legislation, and procedures in order to ensure consistent and effective program administration.
-Leading SNAP program integrity work. This program has a robust federally required quality control (QC) aspect. This position will lead work on improving statewide program outcomes that are identified through QC results.
-Leading the development, implementation, and evaluation of the Summer-EBT program.
-Representing the Office for Family Independence at various committees and meetings and discussing and explaining family independence programs and services in order to provide Department positions and to exchange information.
-Conferring and coordinating with other state and federal officials, community resources, and the public in order to develop and foster working relations that aid in the successful management of SNAP and Summer EBT in Maine.
-Developing SNAP eligibility rules and procedures and coordinating with OFI’s technology resources and training team to make recommendations as a SNAP and Summer EBT subject matter expert.
-Implementing and complying with human resource laws, policies, procedures, and practices such as: AA/EEO, recruitment, employment, position classification, performance appraisals, training, discipline, contract administration, human resource components of security protocols of agency information security and confidentiality policies, and employee safety.
Minimum Qualifications:
An eight (8) year combination of progressively responsible education, training, and/or experience which involves at least four (4) years of supervisory, and/or project or organizational management in law, business, non-profit, or the public sector.
The ideal candidate will have excellent oral and written communication skills, a positive attitude, a desire to help people, and a desire to work in a team atmosphere. The following knowledge is highly preferred:
-Applicable federal, State of Maine, and Departmental program, policies, procedures, and operations; related to SNAP and/or Child Nutrition.
-Office for Family Independence policies and procedures;
-Community resources;
-Laws, rules, and regulations governing the Supplemental Nutrition Assistance Program (SNAP), Summer EBT, and Child Nutrition; and
-Principles and techniques of administrative and staff management and the ability to apply such in organizational planning, monitoring, and evaluation.
The background of well-qualified candidates will demonstrate the following competencies:
- Leadership and the ability to manage employees to work in an efficient and effective manner, producing results.
- Exceptional communication skills including the ability to work with various segments of the population and team members with various attributes.
- The ability and experience to thrive in an organization going through significant change and constant evolution.
- The ability to work independently and accomplish goals.
Thinking about applying?
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Agency information:
The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.
The Office for Family Independence (OFI) is responsible for administration of a number of programs and services, including MaineCare, Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), Child Support, and Disability Determinations.
Application Information:
Please submit all documents or files in PDF format.
For additional information about this position please contact Marcus Hatch at (207) 890-6810 or by email at Marcus.Hatch@Maine.gov. To apply, please upload a recent resume and a cover letter.
To request a paper application, please contact Ashley.Smith@Maine.gov .
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
- Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,523.28-$12,380.40 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
- Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
- Retirement Plan – The State contributes the equivalent of 13.41% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
- Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for part-time employment.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.