Senior Experience Designer

Location:
Remote, with a requirement to reside within 30 miles of one of the following locations: Portland, ME; Boston, MA; Chicago, IL; Washington, DC; Dallas, TX; or San Jose, CA.

At WEX, we’re not just a payments and technology company—we’re pioneers on a mission to simplify the business of running a business. Through innovation and cutting-edge technologies, including AI, we empower our customers to focus on what they love most.

We’re seeking a Sr Designer who is passionate about AI experimentation—both personally and professionally—and driven to design transformative AI-integrated experiences. If you’re excited about shaping the future of human-AI interaction and experimenting with the latest advancements in generative AI, machine learning, and conversational interfaces, this is your opportunity to shine.

What You’ll Do

• Lead the design of intuitive, AI-powered workflows and experiences that bridge the gap between cutting-edge technology and human-centered design.
• Experiment with AI capabilities, from generative AI to chatbots and predictive models, to identify opportunities for user-centric innovation.
• Translate complex AI functionality into seamless, meaningful user experiences across desktop and mobile platforms.
• Create wireframes, prototypes, and high-fidelity designs that showcase innovative AI-driven features while maintaining simplicity and usability.
• Collaborate with product managers, engineers, data scientists, and researchers to ensure that AI-enhanced designs align with user needs and ethical standards.
• Advocate for responsible and transparent AI integration, balancing innovation with user trust and inclusivity.

How You’ll Engage

• AI Experimentation: Actively explore and apply emerging AI technologies, finding new ways to enhance user experiences.
• User-Centric Thinking: Ensure that every AI-driven solution starts and ends with the user in mind, creating experiences that feel personal, intuitive, and valuable.
• Strategic Vision: Shape the design strategy for AI capabilities across WEX’s diverse products, ensuring a cohesive and scalable approach.
• Collaboration: Work across teams to bring AI-driven designs to life, fostering alignment and inspiring innovation.
• Iterative Mindset: Leverage rapid testing and feedback loops to refine designs and optimize AI integrations for real-world use.

What You’ll Bring

• A deep passion for AI technologies and their potential to transform user experiences, demonstrated through personal or professional projects.
• 6+ years of UX design experience, with a focus on complex, technology-driven products or services.
• A portfolio showcasing designs for AI/ML-powered features, such as conversational interfaces, generative tools, or predictive workflows.
• Proficiency in Figma and familiarity with prototyping tools and design systems tailored for AI-driven experiences.
• Strong curiosity, problem-solving skills, and the ability to navigate ambiguous challenges with creativity and collaboration.
• Excellent communication skills to articulate design decisions and advocate for AI innovation across stakeholders.

Why Join WEX?

• Collaborate with a dynamic team shaping the intersection of AI and user experience.
• Experiment with emerging technologies and bring groundbreaking ideas to life.
• Enjoy opportunities for professional growth and learning in a fast-paced, forward-thinking environment.
• Thrive in a culture that values creativity, inclusivity, and meaningful innovation.

Join Us in Designing the Future
If you’re ready to push the boundaries of design and AI experimentation, we want to hear from you. Apply now and bring your passion for AI and user experience to WEX.