Health Coach (Medical Assistant) - Seaport Community Health Center

Are you a Medical Assistant who’s passionate about patient-centered care, chronic disease management, and improving health outcomes? Do you enjoy navigating EMRs and systems, planning ahead, and collaborating to make a real difference? If so, consider joining our Care Management team as a Health Coach (Medical Assistant)! In this unique role, you’ll support pre-visit planning and care coordination for patients with complex needs—helping close care gaps and ensure they get the right services at the right time. We’re looking for a tech-savvy MA who communicates well, works great with others, and thrives in a mission-driven environment. Sound like you? Apply today—we’d love to connect!

All full-time, externally hired Medical Assistants will receive a $3500 sign on /retention bonus!

Collaborative culture, career growth opportunities, and much more! Find out more from our current PCHC MAs and Clinical Supervisors: https://www.youtube.com/watch?v=3odqQB-Ykf8

Schedule: Full-Time, Monday-Friday, Schedule TBD

Highlights of the position:

• Demonstrates compassion, collaboration, communication, and appropriate clinical judgement in patient care.
• Collaborates with RN Care Managers and clinical teams with population management patient tracking and registry functions, including but not limited to:
• Patients needing pre-visit planning for Care Management visits and Medicare Annual Wellness Visits and/or services.
• Patients needing clinician review and/or action
• Patient needing reminders for follow-up visits
• Utilizes Data analytics in conjunction with various EMRs and systems to run reports, compile data, and prepare outcome analysis particular to population health focus and readmission/utilization status.
• Schedules and conducts pre-visit planning activities with a special focus on patients with chronic conditions, ensuring all chart activity is appropriate and compliant as per protocol.
• Performs Medicare Annual Wellness visits on designated template days and provides coverage in rotation as assigned as per Medicare Annual Wellness Specialist MA job description and Medicare Annual Wellness Visits Workflow.
• Performs initial and periodic holistic assessments for patients with chronic disease. Prioritizes patients according to intensity, need, and required follow-up.
• Interfaces with providers, clinical staff, patients, and families for coordination of services, promoting a collaborative environment. Develops and fosters positive relationships.
• Engages and supports patients to ensure they feel heard, respected, and involved in their care.

Join PCHC's nationally recognized non-profit organization:

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits

• PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more!

Education and Experience:

• Graduate of an accredited program for Medical Assistants required.
• CMA- Certification by the AAMA required at time of hire or within 60 days of date of hire. Certifications must be maintained at all times.
  RMA- Certification by the AMT required. Certifications must be maintained at all times.
  CCMA- Certification by the NHA required. Certifications must be maintained at all times.
• Minimum of two years’ experience as a Medical Assistant in a primary healthcare or related setting required.
• Care Management experience preferred.
• Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.
• Having a valid driver’s license with an acceptable driving record and/or an appropriate length of driving experience for insurance purposes is required. Any concerns raised by the results of a driving record check will be subject to an individualized review to determine whether the infraction is relevant to the individual’s ability to perform the responsibilities of the position in accordance with PCHC’s Automobile Safety and Background Check Policy.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.

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