Customer Service

KCV Trailer Rentals | Scarborough, ME, United States

Posted Date 11/18/2022

Customer Service - Phone/Email Type of Service (Scarborough)<FP>B<FP>B

A growing family-owned company seeks to hire a part-time office employee for an entry level position.

Hours range between 25 and 35+ hours per week, Monday-Friday, no weekends – part time with potential to be full time.

We operate in a casual office environment with our high-performance team of 12 and want to bring on an additional associate who fits well and wants to grow with us.

Our office experiences both quiet and faster-paced days. The role requires an individual who can adjust to those workflow fluctuations. Must be comfortable working on a computer and have the ability to navigate multiple computer programs/applications/email that the business utilizes. You must also be comfortable handling incoming/outgoing phone communications.

To be a great fit for our terrific team, the applicant should ideally possess the following qualities/skills

- Ability to multitask

- Impeccable attention to detail

- Great interpersonal skills

- Professional/ Friendly customer service phone demeanor

- Be a coachable team player

- Timer management proficiency

- Knowledge of basic phone and computer functions

- Likes to be in a casual office setting

- Enjoys problem solving

- (Most of all) Ability to work well with customers and fellow team members

Job Duties include but are not limited to:

- Answering incoming and calls and calling customers (no cold calling)

- Responding to voicemails, emails, or the occasional fax

- Sorting/processing incoming mail (USPS, UPS, and or FEDEX)

- Order processing

Compensation will be commensurate with experience with a check-in review after your first 60 work days.

APPLY TODAY with your resume, a few lines introducing yourself and what your are seeking in employment.

For more information on our business, visit:

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