Manager - Peer Support Emergency Departments

Sweetser | Brunswick, ME, United States

Posted Date 3/17/2023

Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer competitive salaries, a wide range of benefits and the opportunity to join a passionate team of more than 700 employees.


Provides leadership and supervision to the Intentional Peer Support Specialist team as they apply the tools that they have developed in their own recovery as well as the philosophy and values of Intentional Peer Support. The Intentional Peer Support Specialists build connections, consider worldviews, maintain mutuality, and move towards a new way of being within the new relationships being built with individuals. The Manager for the Emergency Department will collaborate, coach, and challenge individuals in viewing life’s challenges as an opportunity for growth and change, within each individual’s recovery process.

$5,000 Sign on Bonus!


  • Provide leadership for all staff on assigned shift.
  • Provides regularly scheduled supervision, including on the spot consultation as needed.
  • Fully understands and is able to actively implement the three principles and four tasks of Intentional Peer Support.
  • Models relationship building, based on the four tasks of intentional peer support, with participants, volunteers and colleagues.
  • Understands and actively implements the Eight Dimensions of Wellness as described by SAMHSA.
  • Models the attributes of respect, trust, sensitivity and confidentiality.
  • Supports and models healthy relationships.
  • Follow best practices and guidelines established for the Intentional Warm Line.
  • Assists the Director of Recovery Services in establishing best practices and guidelines for the program.


  • Be committed to the mission, vision, and values of the organization.
  • Works collaboratively as a member of a team with various groups of staff, depending on the issue addressed.
  • Assures quality in work performed to facilitate the delivery of quality services.
  • Reports accidents and injuries in a timely fashion, demonstrates safe housekeeping practices, notifies supervisor of
    potential health and safety concerns immediately, participates in health and safety training as required, understands.
    and follows all Sweetser health and safety policies.
  • Understands and complies with all Sweetser policies and procedures.
  • Actively participates in ongoing supervision and team meetings.
  • Provides timely and accurate paperwork; including timesheets and expense reports.
  • Actively engages the assigned manager whenever you have questions or concerns.
  • Provides the assigned manager with updated information regarding your availability.
  • Peer Support services are offered 24/7 365 days a year. Schedules will vary according to needs.
  • Follow Suicide safer care practices.
  • Other duties as assigned.


  • State of Maine Certified Intentional Peer Support Specialist (CIPSS) Certification; or
  • Working towards the CIPSS certification; and
    • Complete the CIPSS pre-training within the first thirty (30) calendar days of hire;
    • Attend monthly co-reflections within sixty (60) calendar days of hire; and
    • Attend CIPSS 101 and apply for the next available Core Training within ninety (90) calendar days of hire.
  • Meet the annual State of Maine requirements to maintain CIPSS Certification.
  • Staff must maintain a valid driver’s license, reliable transportation and adequate insurance.


  • Knowledge gained by lived experience with the process of Recovery from trauma, serious mental illness, and/or co-occurring Substance Use Disorder (SUD) and is willing to self-identify with peers on this basis in the community.
  • One (1) year of supervisory experience preferred.
  • Paid, or unpaid, peer support experience preferred.

Job Type
Regular | Regular
Healthcare | Management

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