Assistant Manager
Oxford, Maine
Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers daily, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:
Responsibilities
* Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
* Know how to provide daily leadership and create and sustain a culture of employee engagement
* Know the importance of partnering with your teammates in order to drive store initiatives
* Care about people and profit
* Want to join a team where you can learn and grow your career the opportunities are endless!
A Day In The Life
* Lead a successful team, support the store manager, and manage in our fast-paced retail stores
* Manage store operations to maximize sales, profits and customer service
* Build, coach, train and engage crew team to deliver superior levels of customer care and business results
* Inventory protection, asset management, operational and safety issues
* Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
* Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
* Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone
Qualifications
If you meet these qualifications, we would love to interview you. Please submit a resume with your application.
* High school diploma or equivalent. Technical or trade school courses or degree completion.
* Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive.
* Passion for delivering customer care and building long term relationships
* Thrive off of working in a very fast paced and complex environment.
* Knowledge of cataloging and/or inventory management systems
* Ability to lift 50lbs in some situations
* And if you have this, even better:
* Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
Coastal Auto Parts is a Maine family-owned company with 30 NAPA stores across the state. Our core values are respect, commitment, accountability, flexibility and professionalism.
**Wage is commensurate with experience**
Apply on our website:
CAPNAPA.COM/Careers/