"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."
Are you passionate about planning and creating engaging content? Would you like to help shape the employee experience at an iconic brand? L.L.Bean’s Freeport, Maine-based Internal Communications team is seeking a Corporate Communications leader! This role involves planning and executing employee-focused communications, providing strategic editorial direction, and building communication plans that align with L.L.Bean’s business strategy and values. The ideal candidate will be comfortable developing and implementing comprehensive communication strategies, managing diverse content across multiple platforms, collaborating with business partners at all levels of the organization, and leading a team to ensure effective, engaging, and inclusive communications. This role requires 3 days per week onsite.
Responsibilities
Collaborate with business partners to analyze the internal and external business environment and create a dynamic editorial agenda supporting our global workforce
Work with leaders across the company to develop communication strategies and key messages that drive employee and leader engagement with corporate strategy
Actively create and edit content while overseeing the design, development, implementation, and evaluation of employee-facing communication solutions including, but not limited to:
- Intranet/Email: weekly online news homepage, company-wide web pages, discussion platforms, corporate announcements and messages, crisis communication, site maintenance
- Video/Photography: business/strategy updates, corporate recognition program, training & job aids, employee engagement, events
- Digital screens: weekly company announcements and highlights
- Print: limited print needs such as event advertisements
Support leaders on key project efforts with company-wide communication needs and craft messages that help employees navigate change effectively
Create inclusive communications that foster culture, belonging and engagement across departments and locations
Track and analyze employee engagement with communications via metrics, and adjust communication approaches as needed
Stay updated on communication trends and technologies to advance our digital workplace and enhance effectiveness
Ensure consistent communication methodology and quality across L.L.Bean, developing standard processes and partnering with department-specific communications contacts
Develop efficient processes for daily workflow and file management, including photo storage
As appropriate, contract with and manage vendors for services such as photography, graphic design and videography/editing
Manage and lead the Corporate Communications team including:
- Establish performance objectives, assign/ direct work, monitor progress and appraise performance.
- Coach and develop employees in job-related skills through work assignments, direct training and development plans, and provide regular feedback, both positive and constructive/developmental.
- Recommend and administer wages and salaries of direct reports.
- Communicate company policies and procedures and resolve routine personnel problems in accordance with them.
- Review and update job descriptions, organization structure and staffing levels.
- Assist employees in identifying personal development and career goals. Provide guidance and support in their development.
Assume additional responsibilities as requested
Health and Safety Requirement
Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.
Education Level- 4-Year Bachelors Degree
Experience: Minimum Years of Experience 7+ years
Skills and Qualifications
- At least 7 years of experience in a Communications role with some experience managing a team
- Broad thinker with excellent written and verbal communication skills
- Integrator who recognizes interdependencies and collaborates across HR and company to achieve results
- Demonstrated experience consulting with senior leaders
- Able to integrate behavior, culture, and brand with communication objectives
- Diplomatic and reliable, skilled at working with confidential information
- Skilled at simplifying complex information and designing messaging for audiences under tight timeframes
- Advanced project management skills, able to manage competing priorities and multiple clients
- Strong industry knowledge
"If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.
If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging."