#61582 - Switchboard Operator

Northern Light Blue Hill Hospital | Blue Hill, ME, United States

Posted Date 4/18/2024
Description

Northern Light Blue Hill Hospital

Department: Emergency Preparedness

Position is located: Northern Light Blue Hill Hospital

Work Type: Part Time Eligible

Hours Per Week: 24 Hours per Week

Work Schedule: 8:00 AM to 4:30 PM

Summary:

Under the direction of the Manager, performs routine duties involving the operation of the telephone console, hospital public address system and clerical details for both outpatient and admissions staff.

Responsibilities:

  • Operates telephone console in a courteous manner.
  • Promptly and accurately connects calls to departments or staff.
  • Operates paging system in a clear and presentable manner.
  • Demonstrates expert knowledge of Code procedures.
  • Is readily available and greets the public in a courteous and friendly manner.
  • Assists Volunteers and Registration with patients waiting for registration.
  • Acts as the Information Center for the public and staff.
  • Applies, collects and documents all payments for patients, goods and services.
  • Accurately cashes up and balances drawer at the end of each day.
  • Closes the BAR module nightly for the batches to cross over.
  • Ensures the census is updated and shared with Volunteer Services.
  • Operates and controls access to the safe with proper documentation.
  • Receives, distributes, and documents items properly (prescriptions, patient belongings, physician orders, etc.)
  • Prepares, sorts, distributes and picks up mail.
  • Assists other department with projects (stuffing envelopes, creating folders, etc.)

Education

  • Required High School Diploma/General Educational Development (GED)

Working Conditions

  • Potential exposure to abusive and/or aggressive people.
  • Potential exposure to noise levels being uncomfortable.
  • Potential exposure to noxious odors.
  • Potential exposure to very hot or cold temperatures.
  • Work with computers, typing, reading or writing.
  • Lifting, moving and loading 20 to 30 pounds.
  • Prolonged periods of sitting.
Job Type
Regular
Industry
Healthcare

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