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Communications and Member Services Manager

Maine Primary Care Association | Manchester, ME, United States

Posted Date 11/07/2024
Full job description

Are you passionate about community health and health equity? Do you want to work for a successful nonprofit whose staff say is “innovative, flexible and supportive”? If so, consider applying for the position of MPCA’s Communications and Member Services Manager!  This full-time role offers a fantastic opportunity for a qualified and enthusiastic individual to join our team to support MPCA’s communication strategies across various platforms.

 

Maine Primary Care Association (MPCA) is a membership organization that represents the collective voices of Maine’s Community Health Centers (CHCs), which provide high quality, primary and preventive medical, behavioral health, and dental services for 1 in 6 Mainers.

 

MPCA is seeking a Communications and Member Services Manager who will collaborate with MPCA’s Director of Policy, Chief Public Affairs Officer, the CEO, and other program leads to help shape MPCA's brand, amplifying the impact of MPCA as well as member health centers. The person in this role will also support member relations, coordinating events, webinars, and providing other administrative support.

 

Essential Duties and Responsibilities

Marketing & Communications

  • Develop and coordinate content creation, messaging, and storytelling about MPCA for internal and external stakeholders.
  • Create, write, assemble, and edit compelling, high-quality content for various communications platforms, including website, social media, newsletters, articles, press releases, organizational announcements, annual report, presentations, and member toolkits.
  • Serve as quality control and provide editing support to ensure organizational consistency.
  • Manage social media initiatives across MPCA platforms: LinkedIn, Instagram, Facebook, Twitter and YouTube. Assist with webpage updates.
  • Review social media analytics and develop insights for improvement and future communication efforts.
  • Support internal membership services team with the development and creation of member-facing materials reinforcing membership value.

 

Administrative & Member Services Support:

  • Support CEO in development and dissemination of materials to Board members and committee members, including agendas, meeting packets, meeting minutes, and other associated logistics.
  • Support CEO in scheduling meetings.
  • Support CEO and others in development and tracking of member surveys, membership materials development, and ongoing membership engagement.
  • Compile monthly programmatic reports for Board of Directors and other reports as requested.

 

 

Qualification and Experience

 

•     Bachelor’s degree in Communications, Marketing, or a related field.

•     3-5 years of experience in communications, marketing, or a related field.

•     Professional, self-motivated, flexible, cooperative, communicative, creative problem solver and committed to social justice.

•     Strong writing and editing skills.

•     Proficiency in social media platforms and digital marketing tools.

•     Experience with content management systems (CMS).

•     Excellent organizational and time management skills.

•     Ability to work independently and as part of a team.

•     Experience working in or with a community-centered, health care nonprofit organization a plus.

 

Maine Primary Care Association strives toward a culture of respect and support. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. 

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you submit application materials and share with us how your lived experience and passion set you apart.

 

MPCA offers a highly competitive salary based on the experience and skills of employees. Additionally, MPCA provides a comprehensive benefits package that includes medical, dental, 403b match, ancillary benefits, and generous paid time off benefits.

 

Please submit cover letter and resume to hr@mepca.org.
Salary55,000.00 - 60,000.00 Annual
Job Type
Regular
Industry
Healthcare | Non-Profit

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