Product Manager III, Beyond Payments (Ancillary Services)

Location:
Remote, with a requirement to reside within 30 miles of one of the following locations: Portland, ME; Boston, MA; Chicago, IL; Washington, DC; Dallas, TX; or San Jose, CA.

About WEX & The Role

WEX is a leader in mobility payments and technology, driving innovation to simplify business operations. As part of our commitment to expanding value-added services beyond traditional payments, we are looking for a Product Manager – Beyond Payments (Ancillary Services) to drive the growth and execution of solutions that enhance customer loyalty and operational efficiency.

This role is part of a dedicated team focused on developing and scaling ancillary services such as permits, compliance solutions, factoring, alternative financing, and other offerings that provide additional value to fleets and owner-operators. The ideal candidate will work cross-functionally to identify market opportunities, enhance product offerings, and drive adoption across the customer base.

What You’ll Do:

• Define and execute the product strategy, roadmap, and vision for Beyond Payments solutions, including permits, compliance services, factoring, and alternative financing.
• Identify new product opportunities that increase customer retention, enhance engagement, and drive non-transactional revenue growth.
• Work closely with engineering, sales, operations, and marketing teams to launch and scale new offerings.
• Conduct market research, competitive analysis, and customer interviews to refine and enhance existing solutions.
• Measure product success using key performance indicators (KPIs), iterating on features to maximize adoption and impact.
• Stay ahead of industry trends, emerging technologies, and regulatory changes that impact ancillary services.
• Build strong relationships with internal and external stakeholders to ensure seamless execution and market adoption.

How You’ll Lead:

• Customer Obsessed: Understand the unique challenges and needs of fleets and owner-operators to develop high-value ancillary services.
• Results-Oriented: Define measurable goals, track progress, and iterate based on performance insights.
• Cross-Functional Collaborator: Work across teams to align product priorities and ensure seamless go-to-market execution.
• Insights-Driven: Use qualitative and quantitative data to refine and enhance product offerings.
• Innovative Mindset: Identify opportunities for new services, partnerships, and business models to expand WEX’s footprint in the OTR space.

What You’ll Bring:

• 3-5 years of product management experience, preferably in payments, mobility, logistics, or B2B SaaS.
• Experience in the OTR industry is highly preferred, particularly in fleet services, compliance, or alternative financing.
• Proven track record of developing and scaling value-added services, with a focus on adoption, customer experience, and revenue growth.
• Strong understanding of payment-adjacent solutions, compliance requirements, and financial services.
• Ability to define and execute product strategy while working in a fast-paced, evolving business environment.
• Strong data-driven decision-making skills, using KPIs to measure success and optimize product performance.
• Excellent collaboration skills, working with engineering, marketing, and sales teams to align on key initiatives.
• Strong communication and presentation skills, with the ability to influence stakeholders and leadership.
• Bachelor’s degree required; an advanced degree is a plus.