MaineHealth Behavioral HealthBehavioral Health
Req #: 28786
~ 40 Hours/week, Day shift ~
Remote position – Must live in Maine or within reasonable commuting distance
- Do you hold a bachelor's degree with a specialization in psychology, behavioral health, social work, special education, counseling or closely related field and have gained a year of experience in this area?
- Or have you earned your MHRT/C with at least 3 years' experience providing mental health services?
- Are you looking to provide rapid completion of the referral process so that clients referred to services can begin treatment quickly and those referring clients will have a highly satisfying experience?
If so, please apply to be a Referral Navigator with MaineHealth Behavioral Health!
This is a full-time, 40 hours per week, benefit eligible role. This is a remote position, based out of the Biddeford Outpatient Clinic. You must live in Maine or within a reasonable commuting distance, as there may be times you will need to report in person, including new hire orientation.
MaineHealth Behavioral Health provides an array of services at our outpatient practices for adults, adolescents and children challenged with mental health, developmental disorders, co-occurring and/or substance use issues, including Adult Assertive Community Treatment (ACT), Case Management and Behavioral Health Homes, Counseling, and Psychiatry.
In this role you will ensure that customer service practices are ethical, culturally-competent, and respectful of diversity and inclusion, welcoming and geared to satisfaction and will be compliant with regulatory, accreditation, contract and best practice standards.
Summary
The Referral Navigator role is responsible for the completion of the referral process to support clients referred to services to begin treatment quickly.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: Bachelor’s Degree from an accredited college with a specialization in Psychology, Behavioral Health, Social Work, Special Education, Counseling, Rehabilitation, Nursing or closely related field OR a MHRT/C with at least three years of experience providing mental health services required.
- License/Certifications: See Education
- Experience: See Education. One year of experience in same areas of specialization required. Prior experience with referral management preferred.
- Additional Skills/Requirements Required: N/A
- Additional Skills/Requirements Preferred: Excellent computer skills.
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.If you have questions about this role, please contact Sarah Evan at sarah.evan@mainehealth.org