Resource Sharing Coordinator

Department:

Pay Rate Type:

Employee Type:

Job Summary:

Essential Functions and Key Responsibilities

To perform successfully in this position, an individual must be able to perform essential duties satisfactorily as well as possess education/experience, employ the knowledge, skills, and abilities as listed in representative fashion. Colby College actively supports the Americans with Disabilities Act and will consider reasonable accommodations to enable individuals with disabilities to perform the essential functions of the position. This listing of essential duties is not all-inclusive, but representative; other duties may be assigned.

• Process Lending, Borrowing, and Document Delivery requests, and maintains consistent and timely communication with patrons, and resource sharing partners.
• Manage circulation of materials on loan; monitors overdue notices, responds to renewal requests, and prepares invoices for lost materials.
• Prepare materials for shipping; monitors, maintains, and orders shipping materials.
• Provide guidance and training to support cross-training colleagues to assist with resource sharing.
• Engage with scholarly communications relating to resource sharing, and maintain awareness of resource sharing trends and innovations.
• Make recommendations for service improvements, including workflows, policies, procedures, and software.
• Maintain awareness of current and emerging best practices in the field.
• Participate in professional development activities related to resource sharing.
• Interpret fair use guidelines and adhere to copyright.
• Hire, train, evaluate, monitor, and schedule library student assistants, as needed.
• Provides back up assistance for INN-Reach processing as needed.

Communication

• Maintain timely communication with external resource sharing partners.
• Clarify service expectations based on availability of resources.
• Collaborate with external departments to identify barriers to access; authentication errors, incomplete holdings, broken URLs.
• Communicate with Public Services colleagues on a daily basis to ensure continuity of resource sharing services.
• Answers queries related to resource sharing at the libraries’ service points.

Statistics and Reporting

• Assist the Resource Sharing Manager with annual reporting to the Copyright Clearance Center.
• Compile annual statistics for reporting through IPEDS.
• Provide annual narrative assessments, including statistics from ILLiad, OCLC, and Rapid.
• Create, assess, and improve (as needed) processes for collecting statistics.
• Document workflows, policies, and procedures.

Systems

• Utilize the ILLiad Database Manager to perform regular database maintenance.
• Maintain awareness and proficiency with ILLiad addons, and LUA script errors.
• Communicate any concerns with automatic routing functions with vendors, IDS and Rapid; in collaboration with the Resource Sharing Manager, perform system maintenance as needed.

Position Qualifications

Minimum Qualifications:

Education and experience:

• Bachelor’s degree or the equivalent in education and experience.
• A minimum of three years of experience in resource sharing.
• Time management skills - ability to set goals and priorities.

• Excellent oral and written communication skills.

• Strong organizational skills, accuracy, and attention to detail.
• Familiarity with resource sharing best practices, and trends.
• Experience preferred but not necessary with ILLiad (software), or equivalent experience with resource sharing management software (Worldshare, Tipasa)
• Extensive experience and familiarity with library databases, online catalogs, discovery layers, and electronic resources platforms.
• Knowledge of Fair Use guidelines and copyright as they relate to resource sharing.
• Knowledge of the principles and practices of automated library systems and library classification systems.
• Ability to work independently and as a member of a team, establish priorities, and work collaboratively as a member of a diverse community.

Physical/Mental Demands

The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• To successfully perform the essential functions of this position, an employee must be able to maintain appropriate confidentiality with regard to employee data, documents, issues, etc., and respect privacy needs of employees and past employees with regard to the same.
• The ability to comply with highly inflexible deadlines is required to successfully perform the essential functions of this position; there will be multiple occurrences of sudden, urgent task completion required.
• There may be occurrences of employees, past employees, members of the general public, and others who express opinions, may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situations.
• While performing the essential duties of this position, an employee would frequently be required to move around the office space as well as within hallways, meeting rooms, and other parts of the campus facilities.
• There may be multiple/daily instances of prolonged personal computer use which would include keyboard and/or mouse usage as well as viewing a computer monitor.
• An employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds to perform essential position functions.
• Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus.
• The overall work environment requires the mental ability to shift focus quickly due to interruptions; an employee must be able to mentally track multiple projects and tasks as well.
• The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds.

To Apply

Interested candidates should apply electronically by clicking the "Apply" button on the Colby Careers website. Please submit a resume, portfolio with examples of your past work, and the contact information of three professional references.