Systems Analyst

Contract Augusta, Maine

• Location: Augusta, Maine
• Type: Contract
• Job #19769

Systems Analyst
Job Type: Hybrid – Travel to Bangor and Freeport required intermittently

Overview:
Our client is looking for a Systems Analyst with experience in gathering requirements, writing user stories, and UAT testing. The ideal candidate should be adept at communicating with both technical and non-technical staff and possess strong knowledge of MS Power Platform. This role will focus on analyzing user needs, improving existing systems, and supporting both technical and operational requirements.

Top 3 Skills:

• Gathering Requirements and Writing User Stories
• UAT Testing with Strong Communication Skills
• Knowledge of MS Power Platform

Key Responsibilities:

• Analyze business objectives, evaluate problems, and recommend solutions while performing cost/benefit analysis.
• Work closely with stakeholders to understand operational procedures, identify issues, and specify input/output needs for improved processing.
• Develop detailed user requirements and program specifications for system modifications or development.
• Review system capabilities and limitations, ensuring program changes align with existing infrastructure.
• Provide technical assistance, troubleshooting support, and external information sharing within a customer service setting.
• Manage technical and support requirements related to hardware, office equipment, and system installations.
• Prepare flowcharts, tables, and documentation for effective system design and implementation.
• Assist in the development and maintenance of software applications while ensuring secure and efficient system processes.

Preferred Qualifications:

• Experience in process automation and improvement.
• Ability to balance technical expertise with creative problem-solving.
• Excellent judgment and independence in carrying out tasks.