IAM Support Specialist

WEX Inc | South Portland, ME

Posted Date 5/15/2018


WEX Inc. is a leading and growing global provider of payment processing, information management and fleet card payment solutions. 
We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry. 
If you are looking for a growing career – come be part of WEX today!  Great Place To Work-Certified.

General Purpose:
The IAM Support Specialist is responsible for performing all functions required to support day-to-day identity and access management operations including, but not limited to creating new user credentials, changing the access as needed, and performing termination of access for assigned systems and applications. The position also provides valuable contributions to the development and implementation of all new and revised identity and access management policies, procedures, and technologies.

Essential Duties and Responsibilities:
Day-to-Day Identity and Access Management (IAM) Operations
Creates, modifies, disables, and terminates systems access on multiple security architectures and within multiple applications
Provides administration support for enterprise system access timely and effectively
Provides off- hours support for unscheduled terminations
Provides problem resolution to customers
Responsible for updating and/or creating system access documentation
Provides assistance with logical access audit requests
Provide appropriate training to team members as needed
Review and identify improvements to operational support procedures


Minimum Required Qualifications for Consideration
A 2 year degree in Information Assurance, Computer Science or equivalent combination of education and relevant experience
Ability to acquire knowledge for multiple platforms 
Able to quickly learn new tools and emerging technologies 
Ability to participate in an on call rotation
High attention to detail
Able to meet and adhere to tight deadlines and changing priorities
Proficient with technical productivity, query and reporting tools
Effective written and verbal communication skills
Possess a continuous improvement attitude
Assist in other IAM projects as needed 
Be able to perform other duties as assigned
Successfully complete a background investigation

Preferred Qualifications
Bachelor’s degree and one (1) year of related experience preferred
Working knowledge of user administration on complex, multiple systems and applications
General or vendor specific “Identity Access Management” training & certifications. CIAM, SSCP or other security certifications are desirable and a plus

At WEX, we reward innovation, hard work and excellence. 
Benefits include:
·     401(k) Plan
·     Adoption Assistance
·     Bonus Plan
·     Dental Insurance 
·     Dependent Life Insurance 
·     Employee Assistance Program 
·     Employee Referral Award Program 
·     Expedition - WEX’s Sabbatical Program 
·     Extended Parental Leave
·     Flexible Spending Accounts (Medical and Dependent)
·     Health Insurance
·     Life Insurance/AD&D
·     On Site Fitness Facility in South Portland location 
·     Pet Insurance
·     Paid Time Off(PTO)
·     Short- and Long-Term Disability Programs 
·     Tuition Reimbursement 
·     Vision

Equal Opportunity Employer/Vets/Disability


Primary Location

: U.S.-ME-South Portland


: Full-time


: Information Technology - Corp
Geographic Region
Greater Portland/Casco Bay
Healthcare | Information Technology

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AddressSouth Portland, ME