Agile Coach

Unum | Portland, ME

Posted Date 11/08/2018
Description Job Posting End Date: 12/31

Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 500 company, Unum's financial protection benefits help protect more than 33 million working people and their families from the financial impact of illness or injury. Unum's three distinct, but similarly focused US businesses – Unum US, Colonial Life, and Starmount Life – are each a market leader in making disability, life, accident, critical illness, dental, and vision insurance accessible in the workplace.

Headquartered in Chattanooga, Tennessee, Unum has significant US operations in Portland, Maine, Worcester, Massachusetts, and Glendale, California with over 35 field offices nationwide. Colonial Life is headquartered in Columbia, South Carolina with over 40 field offices nationwide. Starmount Life is based in Baton Rouge, Louisiana, and is the dental and vision center of excellence for Unum in the US.

General Summary:

The Agile Coach will be responsible for coaching and mentoring Scrum and/or Kanban teams, stakeholders and other organizational leaders with the overall goal of organizational transformation to agility. They will assist employees at all levels in their development and application of Agile. The Agile Coach will help lead and guide multiple agile teams in delivering successful software solutions that meet the needs of our customers, stakeholders and business partners.

Principal Duties and Responsibilities

  • Partners with other Agile Coaches across the enterprise to lead continuous improvement opportunities into the Unum Group’s Agile Model.
  • Trains and coaches new Scrum and Kanban teams in Agile values, principles, practices and frameworks.
  • Responsible for the growth and development of new and existing Agile teams while they transition to Agile and as they apply new best practices through continuous improvement.
  • Mentors and guides multiple teams on a day-to-day basis
  • Helps identify organizational impediments to successful Agile transformation and works with the leadership team to create effective remediation strategies
  • Ensures Agile concepts and principles are adhered to, being a voice of reason and authority
  • Continually grows his/her craft learning new tools and techniques
  • Able to handle conflict resolution, facilitating discussions and assisting teams in determining the best approach to their work with teams to achieve self-organization team accountability and assisting teams in working in a self-directed, cohesive manner
  • Works with teams on how to identify and burn down technical debt
  • Brings disclosure and transparency to the business and grows business trust
  • Understands the value and execution of effective Agile engineering practices, such as Continuous Integration, unit testing, code refactoring and simple design principles.
  • Ensure the continued protection of Unum’s information, by following all applicable Information Security policies and procedures and by reporting suspected weaknesses in information security controls to the Information Security Officer.
  • Understand how Treating Customers Fairly (TCF) and Risk Management relate to both your own role and your divisional activities and highlight any opportunities for improvement.
  • Comply with Unum’s Code of Conduct and other Company Policies and Procedures as appropriate to the role.

Job Specifications

  • Bachelor’s degree or equivalent work experience
  • Certified ScrumMaster (CSM) and/or Certified Product Owner (CSPO)
  • Experience with Scrum and Kanban frameworks
  • Strong planning, organization, communication and negotiation skills
  • Experience in code refactoring, simple design principles and continuous integration
  • Experience in training, coaching and mentoring new Agile/Scrum teams
  • Experience in creating Agile training/workshop material
  • Experience working with large, small, remote and collocated Scrum and Kanban teams
  • In depth understanding of Agile values, principles and frameworks.
  • Understand fundamentals of iterative and incremental development
  • Understand other processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/enterprise
  • Actively demonstrates and promotes Agile values and practices
  • Experience with TFS or a similar ALM tool is a plus. Experience scaling Agile across a large, complex enterprise is a plus



Unum and its family of businesses offer world-class training and development, generous compensation and benefits packages, and a culture built on employee ideas.Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

Geographic Region
Greater Portland/Casco Bay

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