At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.
Central Maine Healthcare is seeking an Office Coordinator to join our team at the OBGYN office!
This is a Full Time, benefits eligible position
Promotes and oversees a wide range of duties. Promotes the organization philosophy of excellent customer service. Monitor and maintains productivity, patient satisfaction, staff stability and satisfaction. Oversees the daily functions of the front desk, schedulers when necessary. Maintains payroll and time keeping information in the system. The Coordinator works with the Leadership in accordance with CMH department policies and procedures including HIPAA.
Education and Experience:
- High School Diploma or equivalent required
- A.D. in Business and/or two years or more of administrative experience in an academic setting preferred
- Working knowledge of medical terminology preferred
- Demonstrated proficiency with data entry/keyboarding
Essential Duties:
- Monitors the care and safety of patients arriving for procedures
- Ensures that all work is complete and that the staff functions efficiently
- Monitors and evaluates all quality control checks
- Assists in gathering information for the preparation of reports and patient billing purposes
- Facilitates cooperation between clerical and clinical functions
- Ensures accurate QC logs, service records, etc.
- Prepares and maintains payroll and timekeeping system
- Ensures the accuracy reports, information and their timely distribution
- Interacts professionally with patient, family and staff.
- Consults other departments as appropriate to collaborate in patient care and performance improvement initiatives
- Types and uploads documents from weekly JC (Joint Commission)
- Supervises the proper use of all equipment
- Actively participates in all customer service training
- Establishes and maintains the standards of performance
- Manages patient complaints up front immediately to bring resolution
- Attends and participates with committees as appropriate
- Ensures preventative maintenance of office equipment
- Cooperates in planning programs, safety and preparedness
- Supports appropriate progressive disciplinary action
What It’s Like Working At CMH:
We are all about our team members growth and health. That why we prioritize work/life balance, community-based wellness initiatives and tuition reimbursement or student loan repayment for ALL of our team members.
CMH offers a robust benefits package that includes:
Robust Paid Time Off (PTO) program
Medical plan with enhanced Tier 1 benefits provided within the CMH system.
Dental plan
Vision plan
Health Savings Account (HSA)
Basic Life insurance at no cost
Supplemental Life insurance
Long-term disability insurance
401(k) or 403(b) retirement savings plans
Tuition IO partnership for student loan repayment assistance and tuition assistance
Family leave program for Parental Leaves
Comprehensive Wellness Program
Living in Central Maine:
While not at work, our team members enjoy the endless opportunities for entertainment that Maine has to offer. Outdoor enthusiasts can enjoy skiing, boating along the coast and hiking at a state or national park. Centrally located to several popular attractions, residents can embark on day trips to Boston, North Conway, New Hampshire and Boothbay Harbor. Maine is a wonderful place to raise a family, with safe communities and great public and private schools.
About Central Maine Healthcare:
Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.
If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!