Medical Assistant - Neurology

ESSENTIAL FUNCTIONS

Clinical Functions:

• Assessment of provider schedules and organize patient flow
• Assist providers with patient care:

• Rooming patients as needed
• Maintain data registries and Meaningful Use information
• Medication reconciliation of non-complex medication lists
• Take vital signs and weight
• Perform point of care testing as directed by provider
• Perform screenings per provider guidelines
• Assist providers with clinical and diagnostic procedures
• Administer regular routine medications including vaccines per provider’s orders

• Input patient care orders after Provider has noted them in patients progress note
• Document all clinical data correctly and appropriately in patient’s EHR
• Process patient communication per Provider approval and oversight
• Preload patient records prior to routine visit per provider protocol and oversight
• Refill patient medications according to protocol per provider approval and oversight
• Prepare, stock and clean exam room(s), maintain supplies and equipment for treatment
• Maintain clinical environment with attention to safety and infection control
• Maintain clinical equipment including routine checks, calibration, cleaning and repairing
• Maintain point of care testing supplies
• Maintain stock and ordering of clinical and administrative supplies
• Maintain proper stock, storage and handling of vaccine supply, order accordingly
• Accurate documentation of all vaccine records

Administrative Functions:

• Obtain Referral information
• Completing forms/requisitions as needed

• Answer incoming telephone calls to the pod
• Schedule patients for all routine appointments, follow ups and ancillary appointments
• Complete forms necessary for patient appointments (including printing, assembling, and mailing patient packets)
• Monitor and prioritize encounters and actions from pod admin bucket
• Monitoring of administrative supplies in the pod
• Troubleshooting of telehealth visits with physicians and patients
• Obtain outside records as needed (hospital notes, labs, imaging, new patient records, etc.) and communicate directly with HIM

• Initiate call to pharmacy to confirm if PAs are needed
• Reschedule patients for providers out of the office (vacation, sick days, OB, etc.)
• Check patients out as capacity allows and follow up with any patient who did not check out from their appointment if necessary (front desk will send TE)
• Print specimen labels. Print AWVs. Print visit summaries. Fax notes to outside specialists

• Excellent professional judgment, phone skills and decision-making ability
• Work collaboratively with all team members
• Demonstrate initiative, responsibility and flexibility
• Ability to prioritize and handle multiple tasks
• Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendors
• Maintain confidentiality and compliance in all patient care activities
• Participate in continuing and professional education
• Complete InterMed clinical competence expectations with provider check/sign off
• Special projects as assigned by coordinator or manager

JOB REQUIREMENTS

• Successful completion of accredited Medical Assistant program or CMA or RMA certification; or must obtain within 6 weeks of hire
• Strongly preferred: Certified Cardiographic Technician (CCT) or equivalent
• Professional appearance and demeanor
• Proficient in Windows applications, electronic medical record preferred