Director of Learning
Job Posting End Date: 07/30
Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 500 company, Unum's financial protection benefits help protect more than 33 million working people and their families from the financial impact of illness or injury. Unum's three distinct, but similarly focused US businesses – Unum US, Colonial Life, and Starmount Life – are each a market leader in making disability, life, accident, critical illness, dental, and vision insurance accessible in the workplace.
Headquartered in Chattanooga, Tennessee, Unum has significant US operations in Portland, Maine, Worcester, Massachusetts, and Glendale, California with over 35 field offices nationwide. Colonial Life is headquartered in Columbia, South Carolina with over 40 field offices nationwide. Starmount Life is based in Baton Rouge, Louisiana, and is the dental and vision center of excellence for Unum in the US.
This position is accountable for continuing to develop and evolve a culture of communication excellence and strong customer experience by executing a learning strategy designed to build and sustain competencies associated with this desired culture. The Director will have one direct report and will partner with business leaders to create an integrated approach and seamless delivery of our vision bringing other related enterprise and operational initiatives together. The desired candidate will bring a strategic, innovative mindset and the ability to get results in an environment experiencing transformational change.
Principal Duties and Responsibilities
Oversees the analysis, development, delivery, implementation and evaluation of blended learning and performance solutions, leverages classroom instruction, digital learning and knowledge management.
Leads and develops a high performing learning and performance development function, comprised of professional and management level positions (may be cross-site) that are focused on exceeding expectations and delivering high-quality solutions which align with and meet strategic business needs.
Ensures learning initiatives and priorities are aligned with business goals by working closely with leadership and subject matter experts.
Develops and analyzes measurement and metrics for solutions provided, to assure appropriate return on investment, time to proficiency (e.g. Onboarding/New Hire Learning Programs), alignment of learning objectives, effective resource planning etc.
Operates as a strong change leader, managing ambiguity and driving others to embrace and adopt to change.
Drives the strategy and support for continuous improvement of solutions, ensuring relevancy and value to the learner.
Participates in the initial strategy development and/or leads high profile and complex enterprise or cross functional initiatives that could include working with cross-site colleagues and/or key external partners/vendors.
Establishes and oversees area budget; responsible for expense management.
Creates and sustains a high performing work environment that engages team members. Coach and mentors’ direct reports and others.
Actively participates on department and/or enterprise initiatives, collaborating with management and learning colleagues across the company to encourage best practice sharing/adoption, as well as consistency in approach, as appropriate.
May perform other duties as assigned.
BS in Adult Learning, Instructional Design, Organization Development or similar learning related fields or equivalent related work experience is required.
Five years management experience strongly preferred. Proven track record as strong people leader, with coaching, mentoring and management skills.
5-7 years experience in insurance or business-related environment. Demonstrated understanding of the market/business issues and ability to transfer strategy into measurable business results in influencing business direction.
5–7 years’ experience in learning and performance development, adult education or organizational design. Understands and applies core tenants of learning design/methodology and adult learning principles. Synthesizes good instructional design with alternative delivery methods.
Superior track record in managing multiple, concurrent projects, adapting easily to new, different, or changing situations, requirements or priorities.
Excellent judgment and logic to handle sensitive information.
Understands key drivers of business brand and vision – aligning solutions to the achievement of business goals.
Strategic thinking skills with the ability to plan, implement and achieve short and long-term goals, with a forward-thinking mindset towards innovation.
Quickly establishes credibility and collaboration with colleagues based on knowledge, leadership attributes, accomplishments and a strong work ethic.
Adept at leading and developing the competencies of a geographically dispersed team of highly talented consulting, learning and performance professionals, as applicable.
Unum and its family of businesses offer world-class training and development, generous compensation and benefits packages, and a culture built on employee ideas.Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Greater Portland/Casco Bay
Insurance | Management
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