Program Coordinator-Quality Department
This program coordinator will help in planning, organizing and supporting multiple workgroups and activities in the quality department. Administrative support will include scheduling meetings, creating agendas, meeting minutes, event organization as well collecting and compiling information from organizations across our healthcare system. The ideal candidate will have experience in healthcare and program management, be extremely organized, detail-oriented and flexible. Familiarity with medical terminology and state and national healthcare organizations such as Centers for Medicare and Medicaid (CMS), Leapfrog, and the Agency for Healthcare Research and Quality (AHRQ) is preferred.
Performs both administrative and professional duties supporting MaineHealth and/or Maine Medical Center Programs. Responsible for coordinating the day to day activities of the Program, working in close alliance with the Director and Managers to facilitate programs and maximize their outreach. Assures all program related activities are carried out successfully and in a timely manner. Acts as the liaison with all levels of staff participating in the MaineHealth/MMC program and may also be the liaison to the greater community. May direct and supervise staff member(s) assigned to the program.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Bachelor’s degree or equivalent work experience in related field.
Approximately one to two years related work experience.
Knowledge of project management, and educational practices.
Basic knowledge of healthcare systems, with previous experience in healthcare industry and customer service preferred.
Strong verbal and written communication skills, including drafts of correspondence and other written materials.
Strong software and computer skills, including Microsoft Office (including Power Point, Access, and Excel), database development and website development, Strong interpersonal skills and demonstrated ability to provide excellent customer service and maintain relationships with individuals from diverse backgrounds.
Ability to work both independently and to collaborate with teams of individuals in diverse settings.
Analytical ability to gather and interpret data in situation where the problems are moderately complex.
Ability to concentrate and pay close attention to detail.
Greater Portland/Casco Bay
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