Practice Manager

Northern Light Mercy Hospital | Portland, ME

Posted Date 4/13/2019
Description Schedule: Regular Full-time
Shift: Day
Hours: 8-5
This position will manage Harry E. Davis Pediatrics Center

Job Summary:

The Practice Manager is responsible for operational management and strategic development of the practice and is required to exercise a high degree of independent judgment and creativity to identify opportunities and problems, analyze data, develop initiatives and solutions and meet program goals. Responsibilities include business planning, budgeting, facilitating provider relations, and identifying strategic market opportunities. Oversees the practice budget, personnel, provider relationships, patient satisfaction, mission integration, safety & quality improvement, and employee engagement/satisfaction.

The incumbent performs duties in accordance with performance standards. The incumbent may have access to highly confidential patient, employee, and Mercy proprietary information, and must handle and protect the information in accordance with hospital and system policies, HIPAA requirements, and the highest level of ethical standards. The incumbent is responsible for reporting all security events, potential events, and other security risks to the organization. The incumbent is accountable for employee safety and will attend safety and loss-control training, engage in injury prevention, perform accident and injury investigations including conducting root cause analysis, and assist in returning employees to regular duty. The incumbent is responsible for participating in and completing all patient safety initiatives appropriate to the position, and conducts all job responsibilities according to the Mission and Values of Mercy Hospital.

Bachelor's Degree or equivalent combination of education and experience.
3-5 years of progressive, supervisory experience preferred. Demonstrated ability to assess and lead professionals and manage others through influence and collaboration. Demonstrated ability to conduct and interpret quantitative and qualitative analysis. Must have excellent interpersonal and verbal and written communication skills. The ability to prioritize multiple agendas, issues and concerns, including the ability to follow through on commitments and issues in an accurate and timely manner is required.

Desirable Traits: Versatility and multi-task orientation. Patience, attention to details. Must demonstrate judgment and initiative to function calmly and effectively during demanding situations. Must be flexible with scheduling demands of the position. Knowledge of clinical healthcare systems.

Equal Opportunity Employment
Geographic Region
Greater Portland/Casco Bay
Healthcare | Management

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