Supv- Psych Clinician/LCSW

Northern Light Acadia Hospital

Department: Addiction Medicine Clinic

Position is located: Acadia

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule: 7:00 AM to 3:30 PM

Summary:

The primary role of this position is to develop and ensure the delivery of high fidelity and efficacious therapeutic treatment within one or more treatment programs and to provide clinical direction and supervision to clinicians (e.g. LCSW’s, LCPC’s, etc.) to ensure that services are 1) aligned with Hospital’s clinical philosophies, 2) evidence-based, and 3) outcome-informed. As a member of the hospital’s Clinical Leadership Team, the supervisor is actively involved in establishing, modifying and maintaining the fidelity of clinician services hospital-wide.

To be successful, the individual in this position must:

• Establish and monitor practice and outcome benchmarks and standards in their area(s).
• Demonstrate the ability to synthesize and interpret patient outcome data for patterns/trends to inform decision making about programmatic modifications and clinical interventions.
• Demonstrate leadership and accountability in developing and managing clinical programs.
• Implement flexible yet targeted supervision models to continually develop the professional skills of the providers under their direct supervision.
• Possess a vast clinical knowledge base about the population served in their program area(s).
• Specialize in establishing, training and monitoring clinical documentation content that reflects high-quality patient care including but not limited to psychiatric evaluations, psychosocial assessments, treatment plans and progress notes.

Responsibilities:

Administrative

• Participates with administrator in preparation of yearly budget.
• Exercises authority in the interest of the organization to select, hire, develop, evaluate, counsel, discharge, assign, reward and discipline assigned employees.
• Addresses employee issues, concerns and grievances, administers policies fairly, equitably and consistently.
• Monitors clinician productivity to ensure meeting agency defined goal.
• Actively participates in group planning, implementation, and processing at the departmental level and hospital wide as requested.
• Develops and maintains feedback systems to allow for input from patients, family members and community providers to inform quality improvement efforts.
• Monitors program effectiveness and operational efficiency.
• Schedules staff work shifts and assigns responsibilities to provide appropriate coverage for department functions.

• Engages in clinical practice and achieves productivity in accordance with agreed upon threshold of 24 sessions weekly.
• Clinical practice reflects advanced clinical knowledge and skills and is consistent with the mission and philosophies of Acadia Hospital and license.
• Possess the core competencies of self-management, reflective practice, collaboration, systems thinking, initiative, and flexibility.
• Provides clinical review, recommendations, and intervention with complicated and repeating clients through case conferencing.
• Consistently models recovery principles, ethical values and collaborative, multidisciplinary teamwork.
• Continually fosters a treatment environment that supports strong therapeutic alliance and relevant treatment structures to eliminate use of restraints.
• Consistently demonstrates the timely completion of psychiatric evaluations, psychosocial assessments, individualized master treatment plans, effective interventions, and discharge planning per hospital policy.
• Consistently demonstrates reliance on relevant outcome data to inform clinical practice as evidenced through clinical supervision and documentation within patient records.
• Actively engages patients in review of their outcome data and within treatment planning efforts.
• Develops treatment plans that consistently reflect measurable patient goals and objectives and specific active treatment provisions to achieve those goals.
• Conducts psychiatric evaluations which portray a biographical-historical perspective of the patient, with a clear psychological picture of the patient as a specific human being with his or her individual problems.
• Accurately diagnoses patients using DSM 5.

• Exudes strong leadership skills and the ability to organize and provide clinical direction and supervision to all assigned clinicians.
• Adapts supervisory model to match professional development needs of assigned clinicians.
• Develops and oversees implementation of department orientation for new clinician providers and ongoing clinical staff development initiatives.
• Ensures that program structures and practices are consistent with federal and state licensing regulations and hospital-specific policies.
• Demonstrates supervisory processes sufficient to implement, modify and sustain changes to provider responses to corrective action plans or changes to programmatic standards.
• Triages and facilitates patient, family and community questions, or concerns, about treatment quality and programming efficacy in conjunction with Senior Director of Clinician Services and Analytics.
• Equitably distributes caseloads, assigns tasks and projects and consistently extends opportunities for social work providers to enhance professional, leadership and supervisory skills.
• Addresses critical events and grievances and conducts case audits as requested.
• Completes employee performance evaluations on time.
• Ensures uninterrupted treatment provisions collaborating with other program areas as necessary to cover workload. Evidence Based Practice.
• Establishes and maintains clinical staff competencies and treatment program fidelity to evidence-based practice models.
• Ensures that clinical interventions across programs are consistent with service plan and developmental level and needs of client.
• Models and teaches a range of treatment skills in multiple modalities depending on client response to treatment.
• Establishes and ensures program practices that facilitate consistent communication and collaboration with Acadia Hospital programs and community provider systems.
• Participates in designing, implementing and evaluating clinical program operations/performance improvement initiatives in conjunction with Service Administrator and Senior Director of Clinician Services and Analytics.
• Supports a work environment that potentiates staff development and monitoring to develop clinical leaders and to promote non-medical clinical services as a significant component to recovery-oriented systems of care.

• Ensures that active treatment across services is relevant, high quality, recovery-oriented and outcome informed.
• Ensures that assessment, treatment planning, and discharge planning on all patients served is completed according to regulations, hospital policies and client/family perceptions of needs.
• Ensures consistent quality monitoring of psychiatric evaluations for brevity, content and diagnostic accuracy.
• Ensures consistent quality monitoring and feedback loops of treatment plans that reflect patient goals, measurable objectives and specific active treatment provisions to achieve those goals.
• Ensures consistent quality monitoring and feedback loops of clinical documentation that reflects evidence-based practice and use of clinical outcomes to inform care delivery.

• Represents the hospital formally and informally by providing general education regarding mental illness and chemical dependency.
• Assists in maintaining work environment free from recognized hazards that create a risk of injury to employees, patients or visitors and that all accidents and incidents are reported by the employee and properly investigated.
• When appropriate, assists with the return of all workers with work related injuries and illnesses to gainful employment.
• Facilitates communication throughout Acadia Hospital, Acadia Healthcare to maintain discipline, morale, and harmonious personnel relationships.
• Participates in committee activities as asked including function teams and ad hoc committees.

Other Information:

• BLS/MOAB Certifications required.
• Appropriate candidate for this position would have 3 or more years of psychiatric experience. The supervisor provides supervision, guidance and mentoring in the following areas: Group facilitation, collaborative problem-solving, building therapeutic Alliances, boundaries, orientation of new staff. The supervisor works closely with the program manager and the director of substance use services to support strong clinical practice, teamwork and growth.
• Willingness to gain additional education around Substance Abuse Disorder and Co-Occurring mental health.

Competencies and Skills

• Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.
• Acts Strategically: Creates effective plans that anticipate future consequences and opportunities and is able to connect the day to day operations to longer-term objectives, shifts in the industry, and system goals.
• Applies Business Acumen:Demonstrates knowledge of current and future trends that impact organizational success. Applies proven practices and business theories to get results that meet financial as well as other business goals. Recognizes opportunities for new services and products and acts accordingly, taking measured risks into consideration. Possesses a thorough knowledge of their field and independently carries out their work in accordance with professional standards of the profession.
• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
• Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
• Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
• Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately.
• Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
• Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets.
• Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
• Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues.
• Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.
• Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability .
• Seeks Process Improvement & Applies System Thinking: Possesses and gains insight into situations, problems and processes. Understands the interconnection between organizational elements. Deconstructs problems and systematically investigates the various components. Considers the impact of actions on the entire process/system. Detects problems and opportunities, recognizes important information, and links various data to trace potential causes and relevant details.
• Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration.
• Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time.

Credentials

• Required Licensed Clinical Social Wkr

Education

• Required Master's Degree

Working Conditions

• Potential exposure to abusive and/or aggressive people.
• Work with computers, typing, reading or writing.
• Extend body and limbs to reach items.
• Prolonged periods of sitting.
• Prolonged periods of standing.
• Prolonged periods of walking.

Northern Light Acadia Hospital is a broad behavioral health delivery system centrally managed from its location in Bangor, Maine. Acadia Hospital is a leader in providing comprehensive inpatient and outpatient services, tele-psychiatry, consultations to regional emergency departments, school-based and employer-based services, and integration into primary and specialty care practices. Northern Light Acadia Hospital offers innovative programming in the form of eating disorder services and a geriatric mood and memory clinic, which is involved in multiple clinical trials for promising Alzheimer's medications. The hospital is also the parent organization of Northern Light Acadia Healthcare which provides a substance use disorder treatment program, case management, and other outpatient mental health services serving patients from all corners of Maine. Acadia Hospital embraces service excellence and high quality care as evidenced by its commitment to achieve Center of Excellence status in the delivery of behavioral health services.

Northern Light Acadia Hospital is a member of Northern Light Health, an integrated statewide health delivery system that is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state. Northern Light Health offers a broad range of providers and services, including ten hospitals, primary care and specialty physician practices, long-term care, home health and hospice agencies, and emergency ground and air transport.

Bangor, Maine is a vibrant small city with easy access to Maine's spectacular coast, mountains, and lakes. Schools rank among New England's best with the flagship campus of the University of Maine located in the neighboring town of Orono. Bangor serves as the regional hub for medicine, the arts, and commerce. Bangor International Airport offers direct and one-stop service to many major destinations.