Commercial Lines Account Manager

United Insurance | Portland, ME

Posted Date 3/25/2020

United Insurance is seeking a dynamic individual to join our agency located in Portland. To succeed in the Commercial Lines Account Manager position, applicant should be self motivated, able to multi-task, thrive in a fast paced environment, possess computer skills, enjoy working with people and have the ability to manage detailed work, while maintaining a positive attitude.

While working as a team member in the Commercial Lines Division, the Account Manager is responsible for maintaining a high level of customer service to retain established accounts and to help acquire new accounts. This includes:

  • Maintaining a professional connection among clients, the agency and company underwriter.
  • Manage several projects simultaneously.
  • Review and process mail using personnel and procedures in place for support.
  • Respond to daily telephone calls and requests for ID cards, Binders, Broker of Record request, Cancellations, and Reinstatements, for example.
  • Request policy amendments.
  • New business and policy renewal marketing. Includes preparation of applications, rating, forwarding to designated companies, soliciting quotations and then communicating information to the Client.
  • Preparation of new business or renewal proposals and summaries as needed.
  • Check monthly renewal list: includes review of renewal policies, making any changes on coverages as appropriate. Also includes follow up to the Insurance Carrier for any policies not received by renewal date.
  • Manage receivables to reduce outstanding money due from Clients.
  • Specialty lines of business require letters with dated response requirements.
  • Work with the Accounting Department regarding insured billing, as well as commission errors.

We are looking for an individual who will fit with our culture, come to work with a positive attitude and understand the importance of quality customer service.

Advancement opportunities exist for the right candidate.


An active Maine P&C license and preferably 2 years' experience is desired. Consideration will be given to an unlicensed candidate with 2 years related experience. If unlicensed, it will be necessary to obtain a P&C license within 90 days of employment.

To be considered, please forward your resume and cover letter.

Benefits We provide a positive work environment, a comprehensive benefits package including PTO, paid holidays, health insurance, short and long term disability insurance, Section 125 plan, 401(k) with match and more.

Job Type
Geographic Region
Greater Portland/Casco Bay
Customer Service | Insurance | Sales
Town (optional)

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