Claim Training Assistant

MEMIC | Portland, ME

Posted Date 1/12/2018

The Claim Training Assistant’s primary responsibility is to providesupport for the adjusting and training staff within the Claim Department asit relates to training, licensing and compliance needs. The responsibilitiesinclude but are not limited to: creation of training schedules, compilingonboarding training documentation, maintaining and updating educationalinformation, procedures and best practices, tracking training attendance anddeveloping post training surveys.

  • Coordinates internal and external presenters on claim relatedtopics. Tracks attendance at all presentations.
  • Provides support includingcompilation of all new hire and subsequent training materials.
  • Creates and maintains internaldepartmental educational documentation as well as tracks completion of claimdesignation courses for claim staff (i.e. AIC, SCLA, WCP).
  • Maintains adjuster licensingdatabase and ensures users complete timely renewals.
  • Researches compliance related jurisdictionalchanges and provides this information to management to ensure appropriate integrationinto training.
  • Assists with scheduling of claim staff toattend off site continuing education seminars and courses for maintenance ofnecessary licensing. Maintains database of attendance.
  • Assists with set-up of new hires (i.e.obtaining user IDs, setting up work station, reference materials)


  • Associates Degree preferred.
  • Previous experience in an office setting is a plus.
  • Strong written and verbal communication skills are essential.
  • Must be organized and detailed oriented.
  • Microsoft Office skills are a must (Word, Excel and PowerPoint).
Geographic Region
Greater Portland/Casco Bay

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AddressPortland, ME