Business Systems Administrator

Department of Health and Human Services | Augusta, ME, United States

Posted Date 9/23/2022

Opening Date: September 22, 2022

Closing Date: October 5, 2022

Job Class Code: 0383
Grade: 26 (Prof. & Tech. Svcs.)
Salary: 48,568.00-$65,582.40/year

Position Number: 03030-4682

This is a full-time position located in Augusta. This opportunity allows partial telework with management approval.

Core Responsibilities:

The position provides support, oversight, and management of the client data systems at the Office of Aging and Disability Services. The Business Systems Administrator pulls data from complex electronic management systems used to manage program related data. The position has a critical role with the development and implementation of the Evergreen Client Data System. The essential duties and responsibilities of the position include:

  • Facilitating monthly electronic data system meetings
  • Collaborating with program managers, program administrators, other DHHS employees, other State Agencies (such as MaineIT), contracted vendors (such as FEI Systems), and external stakeholders (such as services providers and contractors) to gather system and/or reporting requirements
  • Managing the prioritization of electronic system enhancements and ensuring timely/quality services
  • Acting as electronic data system subject matter expert and recommending system changes based on business requirements
  • Testing/validating system changes to ensure they have been implemented properly before they are deployed into production
  • Pulling, analyzing, and summarizing data/findings and preparing reports

Minimum Qualifications:

A five (5) year combination of education, training, and/or professional experience in project management, systems analysis, business data analysis, program specialty, or related field. Preference will be given to applicants with a bachelor’s degree, certification in an industry recognized business intelligence (BI)/data visualization tool such as Tableau or Power BI, experience mentoring/supporting other BI tool users, experience writing SSRS reports, and experience analyzing MaineCare Waiver Program data.

Preference will be given to candidates with the following skills (Please include details in your cover letter):

1. Experience managing web-based projects or data systems
2. Experience supporting/mentoring business intelligence dashboard/report users
3. Ability to write SQL queries and develop technical reports
4. Ability to write ad hoc, parameterized, and drilldown/drill through SSRS reports
5. Ability to develop BI/Data Visualization workbooks/dashboards
6. Experience analyzing MaineCare Waiver Program data

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety, support and well-being of older citizens and adults with disabilities throughout Maine.

The Information Services unit at OADS oversees the client data systems and coordinates other technology needs to support the operational goals of OADS.

Application Information:

Please submit all documents or files in a PDF or Word format.

For additional information about this position please contact Lesley Myska at To apply, please upload a resume, post-secondary transcripts and cover letter addressing the competency areas in the above section.

To request a paper application, please contact .


No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

  • Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
  • Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($10,150.80-$11,345.04 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
  • Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
  • Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).
  • Retirement Plan – The State of Maine contributes 13.16% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
  • Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
  • Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
  • Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
  • Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
  • Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive four weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
  • Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
  • Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Maine State Government is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide reasonable accommodations to qualified individuals with disabilities upon request.

Job Type
Healthcare | Government

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