The Patient Access Apprentice within the PreServices Contact Center connects with patients via outbound telephone calls, and manages calls within the department. They also determine eligibility, insurance coverage, financial responsibility, and perform required pre-authorization procedures, while conveying a caring and professional attitude for all patients over the phone
Determines insurance coverage, eligibility and performs required pre-authorization procedures. Maintains patient care unit control for all bedded units. Provides comprehensive financial counseling and assistance. Establishes and monitors each patient’s account prior to their visit, during inpatient stays, and up to 5 days post discharge.
Ensures the accuracy of the patient’s unique identification number and the demographic and financial information use to create an electronic bill. Informs patient of estimated financial responsibilities and collects up-front payments and Co-payments based on the estimate.
THIS POSITION IS ELIGIBLE FOR A $1000 SIGN ON BONUS!