The stated pay rate for each position reflects the budgeted amount for the position. Final offers will depend on your skills and experience relevant to the position.
POSITION SUMMARY
The Behavioral Health Clinician will work with KVHC patients in providing outpatient community mental health services. The Behavioral Health Counselor will collaborate with the Primary Care Providers to recognize, treat and manage mental health and psychosocial issues while acting as a contributing member to the Integrated Primary Care Team.
RESPONSIBILITIES
1. Provides focused intervention for patients who are in need of mental health services
2. Provide counseling, rehabilitation and support services
3. Talk, listen, observe and analyze patients and suggest a suitable mode of treatment. They may refer to specialists for treatment
4. Suggest therapy in groups or individually as a mode of treatment.
5. Provides feedback to the Primary Care Provider via documentation in Medical Record
6. Initiates follow up to determine any changes in treatment approach
7. Monitors and coordinates the delivery of behavioral health services
8. Provides complete documentation of visit and the patients progress in the medical record
9. Maintain up to date records and billing practices in a timely manner within KVHC’s protocols
10. Works where indicated to effect behavioral changes in patients with or at risk for physical disorders
11. Assist patients in need of developing daily and community living skills
12. Provides patients with self management skills and education information needed so they can participate in their treatment
13. Provides consultation with KVHC Management and other clinical team members about behavioral services and suggested areas of program evaluation
14. Assists patients with complying with medical treatment such as offering strategies to cope with medication side effects or chronic pain
15. Provides case management functions linking patients to additional services
16. Work closely with psychiatrists, psychologists, clinical social workers, psychiatric nurses and other mental health professionals
17. Reports as required to the QI/QA Committee
18. Perform other duties, projects as assigned by the Chief Medical Officer.
19. Adheres to all KVHC policies and protocols.
20. Complies with all safety rules and protocols. Reports all incidents, regardless of severity, immediately to their supervisor and completes an incident report and investigation form, which will be forwarded to Human Resources within 24 hours of the incident.
21. Participates in physician, team and staff education and training for integrated care; continuing education about integration and evidence-based practice is routinely completed to maintain knowledge and skills.
22. Conducts themselves as a good steward in the communities served by KVHC; represents the organization at outreach activities as needed.
23. Actively participates as committee member as assigned by the Chief Executive Officer.
24. Interacts harmoniously and effectively with others. Focusing on the attainment of organization goals and objectives through a commitment to team work.
25. Conforms to acceptable attendance and punctuality standards as expressed in the employee handbook.
26. Abides by the organization’s compliance program and requirements
27. At times you may be faced with challenges that may impact patient care. Addressing these challenges may not be in your job description, however Katahdin Valley Health Center encourages each team member to go above and beyond to address the patients’ needs in the moment. Employees have the autonomy to see the care experience through from A to Z to show our patients KVHC C.A.R.E.S.
28. The employee may be responsible for traveling to multiple locations as specified in their job offer and/or contract.
29. As part of KVHC's commitment to a safe, respectful, and compliant workplace, KVHC utilizes security monitoring systems. Surveillance is conducted in accordance with all applicable laws, regulations and company policies/protocols to protect our employees, patients, and assets.
30. This position requires compliance with all applicable Federal, State, and local laws and regulations, KVHC’s Corporate Compliance Program, and KVHC’s policies and procedures (including the Standards of Conduct). Such compliance shall be an element considered as part of the positions regular performance evaluation. Failure to comply or failure to report actual or potential noncompliant conduct, may result in compliance consequences, up to and including termination and reporting to appropriate governmental authorities, regulatory bodies, law enforcement, licensing bodies, or other outside entities (“appropriate entities”).
PROFESSIONAL EXPECTATIONS
1. Admit mistakes or missteps openly, own your own behavior, forgive one another, and model vulnerability and humility.
2. Keep discussions about team members, subordinates, and colleagues as well as challenges in the workplace, positive, constructive, and factual.
3. Be mindful of employee confidentiality even among peers, and particularly where an issue involves a peer.
4. Only say what you would be willing to say to someone directly.
5. Whenever possible, speak directly to the person with whom you are having a disagreement or a challenge. Challenge yourself to engage in these discussions. Do not avoid constructive conflict.
6. Work with your supervisor or HR when you need to process a performance or behavioral situation with a colleague or subordinate to determine next steps.
7. It is always okay, and usually preferable, to pause, and take time to reflect before reacting to a situation.
EDUCATION AND EXPERIENCE
1. Masters Degree from an accredited college or university in Psychology, Social Work, or Mental Health.
2. Licensed Clinical Social Worker or Licensed Clinical Professional Counselor
3. Must possess the ability to be credentialed and covered by FTCA Malpractice Coverage
4. Working knowledge of behavioral medicine and evidence based treatment for mental health issues.
5. Has the ability to make accurate clinical assessments of mental and behavioral conditions.
6. Must be able to work in primary care as part of an integrated team.
7. Must be able to work independently in a team setting and to react to change productively.
8. Must have excellent interpersonal skills and problem solving skills as well as excellent verbal and written communication skills.
9. Must be able to work under pressure in a busy health office setting.
10. Travel in and out of state for trainings as required.
11. Review of daily schedule, and or processing of systems and requests.
12. Must possess a clean criminal and DHHS background.
13. Must possess the ability and means to travel between clinics as needed.
14. Valid State of Maine Driver’s license and ability to be insured by KVHC’s vehicle insurance carrier.
15. Must have a current CPR certification.
16. Previous Experience with Electronic Health Records preferred.
17. Minimum of 2 years’ experience in a health care setting.
18. Must possess the ability work in a high pressure health office setting.
19. Must possess excellent computer and keyboarding skills.
20. Must possess the ability to learn and adhere to the KVHC Safety and Compliance Policies and Protocols.
FUNCTION, DEMANDS AND PHYSICAL PERFORMANCE
Requires full range of body motion with the ability to bend, kneel and stoop. Must possess: the ability to sit and or stand for long periods of time, the ability to lift approximately 30 lbs., visual acuity with color vision, the ability to communicate effectively and calmly in a professional manner, the ability to follow all workplace policies including safety and confidentiality, the ability to perform repetitive motion keyboarding functions, exposure to communicable disease, toxic substances, medicinal preparations and other conditions common to clinic environment. Knowledge of organizational policies, regulations, and procedures to administer patient care. Must possess the ability to work with and around medical equipment and instruments safely and effectively as appropriate. Knowledge of common safety hazards and precautions to establish a safe work environment including Safety Data Sheets. Skill in preparing and maintaining records, writing reports, and responding to correspondence. Skill in developing and maintaining department quality assurance. Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to react calmly and effectively in emergencies. Ability to interpret, adapt and apply guidelines and procedures. Ability to communicate clearly.
CONFIDENTIALITY OF PATIENT INFORMATION AND ALL KVHC HEALTH CENTER BUSINESS IS ESSENTIAL. EMPLOYEES MUST COMPLY WITH THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996-PUBLIC LAW 104-191